Area Development Coordinator

Area Development Coordinator (ADC)

Company: Buffalo Rock Company

Website: https://www.buffalorock.com/careers/

Department: Retail

Reports to: Retail Sales Supervisor

Work Schedule: May require additional hours not scheduled; must be flexible

Job Type: Regular

FLSA Status: Exempt

Job Description

Buffalo Rock is an award-winning Pepsi and Keurig Dr Pepper bottler founded in Birmingham, AL more than 123 years ago. Buffalo Rock manages the best alcoholic and non‑alcoholic beverage portfolio in the country, which includes several beloved global and regional brands. The Area Development Coordinator (ADC) is a key member of Team Rock's sales force responsible for selling, merchandising and rotating beverage products found in our extensive portfolio of PepsiCo, Keurig Dr. Pepper, and Buffalo Rock private label brands.

Reasonable accommodations may be made to enable individuals with disabilities to perform these essential functions.

Essential Functions

• Perform specific activities of the assigned route – selling new products, incremental displays, additional merchandising space, and promotions.
• Service all assigned accounts according to Buffalo Rock standards and franchise policy for service frequency.
• Service all accounts in accordance with Buffalo Rock process and procedures.
• Must visit all retail accounts weekly; if transshipping, count number of cases and bring in a bottle and/or can of each transshipped product.
• Develop and maintain positive professional customer relationships.
• Consistently review all existing policies/procedures for possible change.
• Take responsibility for leading the assigned sector to ensure the group's success.
• Solicit all new accounts in assigned sales area.
• Notify supervisor of any change to an existing account, including ownership or closure.
• Properly complete all required paperwork to Company Policy and timeline.
• Gain authorization and full distribution on all current and future products distributed by the Buffalo Rock Company based on the individual customer product authorization.
• Monitor all assigned accounts for CDA compliance.
• Achieve required percentage of strategic execution objectives.
• Execute and achieve all account program key objectives.
• Properly rotate all products in accordance with Buffalo Rock policy and procedures.
• Remove all damaged or out‑of‑date products on each account visit.
• Ensure pallets, trays and CO₂ are prepared for pick up at each account.
• Assist management in reporting competitive activity, achieving sales goals and metrics, and promoting Buffalo Rock Purpose and Core Values.
• Required to work weekends and non‑traditional hours as needed; may require additional work hours not scheduled – must be flexible.
• Attend all scheduled meetings requiring your presence and / or participation as directed.
• Adhere to customer policies for vendors or suppliers, which may include business conduct, legal, and delivery and merchandising policies.
• Perform all other duties as assigned.

Other Duties and Responsibilities

• Maintain a high level of ethical and moral conduct while at work.
• Continuous self‑improvement through all Buffalo Rock provided training; must successfully complete assigned training curriculum.
• Take reasonable precaution to protect the Company from possible damages, theft, or other liabilities.
• Protect the safety of employee‑partners, customers, Buffalo Rock property, and customer property.
• Honor and follow through on all business commitments.
• Embody Buffalo Rock's Purpose: Building brands through legendary service and remarkable people.
• Live Buffalo Rock's Core Values: Commitment to communities; Customer success; Integrity matters; Continuous improvement; Care for each other; Win the day.

Competencies

• Accuracy – Perform work accurately and thoroughly.
• Accountability – Accept responsibility and account for actions.
• Communication, Oral – Communicate effectively with others.
• Communication, Written – Communicate clearly and concisely.
• Customer–oriented – Meet customers' needs following company procedures.
• Detail–oriented – Pay attention to minute details.
• Goal–oriented – Focus on a goal and obtain a pre‑determined result.
• Honesty / Integrity – Be truthful and credible.
• Mathematics – Use mathematics to solve problems.
• Organized – Follow systematic methods to perform tasks.
• Safety Awareness – Identify and correct conditions that affect employee safety.
• Sales Ability – Use interpersonal styles and communication methods to gain product acceptance.

Work Environment

• Working conditions will vary from extreme heat to extreme cold, rain or snow, for extended periods.

Physical Demands

• Not applicable.
• Occasionally – up to 33% of the time.
• Frequently – from 33% to 66% of the time.
• Constantly – more than 66% of the time.

Required Education and Experience

• Education: High School Diploma or GED – Required.
• Experience: At least one year sales experience (or management approval).
• Certifications and Licenses:
• Valid state driver license with a good record – Required.
• Valid state Class A Commercial Driver License – Preferred.

Other Requirements

• Ability to present and communicate necessary information to customers and management.
• Maintain a positive attitude toward all company goals, directions and policies.
• Respond to common inquiries or complaints from customers, regulatory agencies, or members of the business community.
• Effectively present information to all customers and management.

Tools and Technology

Smart phone, proficient handheld use.

Knowledge

Sales and Marketing – Knowledge of principles and methods for showing, promoting, and selling products or services, including strategy, product demonstration, sales techniques, and sales control systems.

Customer and Personal Service – Knowledge of principles and processes for providing customer and personal services, including needs assessment, meeting quality standards and evaluating satisfaction.

English Language – Knowledge of structure and content of English language, including meaning, spelling, composition rules, and grammar.

Mathematics – Knowledge of arithmetic, algebra, geometry and applications.

Affirmative Action/EEO Statement

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, age, genetic makeup, status as a protected veteran, or any other factor prohibited by applicable law.