Java Production Support Engineer

About Brillio:

Brillio is one of the fastest growing digital technology service providers and a partner of choice for many Fortune 1000 companies seeking to turn disruption into a competitive advantage through innovative digital adoption. Brillio, renowned for its world-class professionals, referred to as "Brillians", distinguishes itself through their capacity to seamlessly integrate cutting-edge digital and design thinking skills with an unwavering dedication to client satisfaction.

Brillio takes pride in its status as an employer of choice, consistently attracting the most exceptional and talented individuals due to its unwavering emphasis on contemporary, groundbreaking technologies, and exclusive digital projects. Brillio's relentless commitment to providing an exceptional experience to its Brillians and nurturing their full potential consistently garners them the Great Place to Work® certification.

Role: Java Production Support Engineer.

Location: Mclean, VA.

Experience: 5-8 years.

Job Description

• 5+ years of hands-on experience in production support for web applications.
• Proficiency in Java, Spring Boot, and microservices architecture.
• Manage and orchestrate workflows using Control-M, including scheduling, monitoring, and error handling.
• Solid experience with AWS services (EC2, S3, Lambda, RDS, etc.).
• Expertise in Jenkins and CI/CD pipeline automation.
• Good understanding of RESTful APIs and web services.
• Experience with both SQL and NoSQL databases, specifically MongoDB.
• Familiarity with monitoring and logging tools (e.g., Dynatrace, CloudWatch, Elasticsearch Service, Kibana dashboards).
• Excellent problem-solving, troubleshooting, and analytical skills.
• Strong communication and collaboration abilities.
• Participate in on-call rotations and respond to critical production alerts as needed.
• Responsibilities
• Provide ongoing production support for web applications, ensuring timely resolution of incidents, service interruptions, and user-reported issues.
• Perform root cause analysis on production problems and implement permanent solutions to prevent recurrence.
• Monitor and maintain microservices-based applications built with Java, ensuring stability and performance in the production environment.
• Support and optimize deployed solutions on AWS cloud infrastructure, addressing any operational issues.
• Troubleshoot and resolve issues in build, test, and deployment processes automated with Jenkins and CI/CD tools.
• Continuously monitor application health, performance, and security using industry-standard tools and best practices; proactively identify and address anomalies.
• Collaborate with development, QA, and operations teams to coordinate incident response, release activities, and post-release validation in production.
• Participate in post-incident reviews and contribute to process improvements for enhanced production reliability.
• Prepare, update, and maintain technical documentation related to production support procedures, incident management, and troubleshooting guides.

Why should you apply for this role?

As Brillio continues to gain momentum as a trusted partner for our clients in their digital transformation journey, we strive to set new benchmarks for speed and value creation. The DI team at Brillio is at the forefront of leading this charge by reimagining and executing how we structure, sell and deliver our services to better serve our clients.

DI: https://www.brillio.com/services-digital-infrastructure/

Know what it’s like to work and grow at Brillio: https://www.brillio.com/join-us/

Equal Employment Opportunity Declaration

Brillio is an equal opportunity employer to all, regardless of age, ancestry, colour, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding, and related medical conditions), and sexual orientation.

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