Remote Retention Specialist: Upsell & Customer Experience

Breezeline is seeking a dedicated Customer Retention Specialist in Virginia to engage with customers looking to disconnect or downgrade services. This role focuses on retaining customers by understanding their needs, resolving issues, and promoting Breezeline's value. Candidates should possess a high school diploma and strong communication, problem-solving, and customer service skills. The position is work-from-home and offers competitive benefits including medical coverage, PTO, and a 401(k) plan with company match.