Service Advisor - Car Service (India)

Key Responsibilities:

• Greet customers, assess service needs, and provide repair/maintenance recommendations.
• Communicate customer concerns to technicians and ensure proper diagnosis.
• Manage work orders, track service progress, and ensure on-time completion.
• Provide updates to customers and ensure post-service satisfaction.
• Upsell additional services and products when appropriate.
• Maintain accurate records of services and parts used.

Qualifications

• Previous experience in automotive service, preferably with multi-brand knowledge.
• Strong communication, customer service, and organizational skills.
• Ability to explain technical information clearly.
• A valid driver’s license.

Advantages:

• Competitive salary, attractive incentives and benefits.
• Professional development and training opportunities.

Job Type: Full-time

Pay: ₹20,000.00 - ₹30,000.00 per month

Experience

• total work: 2 years (Preferred)

Work Location: In person