Team Leader – Production Support Database Administration (On Prem Cloud)

Application Deadline:

03/12/2026

Address:

4100 Gordon Baker Road

Job Family Group:

Technology

The Team Leader, Production Support DBA, is responsible for leading a high‑performing DBA production support team delivering

24x7 mission‑critical database services

across

on‑premise and cloud platforms

. This role requires

very strong hands‑on technical expertise

, deep

production troubleshooting skills

, and proven

people leadership

to ensure

high availability, performance, observability, and resilience

of enterprise databases.

The Team Leader acts as the

technical escalation point

, leads

major production incidents

, participates in

all MIRT bridges

, and drives

proactive monitoring, prevention, and automation

across the database estate.

Key Responsibilities

Production Database Support & Operations

• Lead and oversee

production database support

for

on‑premise and cloud platforms

, ensuring stability, availability, and performance.

• Serve as the

highest technical escalation

for complex production issues, including Sev‑1 / Sev‑2 incidents.

• Lead major production incidents

and actively participate in

every MIRT bridge

, driving fast restoration and clear communication.

• Perform deep‑dive

root cause analysis (RCA)

and ensure permanent fixes are implemented.

• Own

incident, problem, and change management

processes related to databases.

Database Platforms Supported

Provide expert‑level support and leadership for:

• Microsoft SQL Server

(on‑prem, Azure SQL Database, Azure SQL Managed Instance)

• PostgreSQL

(on‑prem and cloud)

• Oracle
• IBM Db2
• Netezza
• AWS RDS
• Amazon Redshift

Performance Tuning & Troubleshooting

• Lead

advanced production troubleshooting

across all supported database platforms.

• Drive

performance tuning

initiatives including SQL tuning, indexing strategies, memory/IO optimization, and workload analysis.

• Review and optimize database configurations for

high throughput, low latency, and scalability

.

• Guide the team in resolving complex

locking, deadlock, replication, backup, recovery, and corruption

issues.

High Availability, Resiliency & Observability

• Work with engineering, application, and infrastructure teams to design and maintain

high availability (HA)

and

disaster recovery (DR)

architectures.

• Ensure databases meet

RTO/RPO objectives

and resilience standards.

• Lead the implementation and continuous improvement of

monitoring, alerting, and observability

across the database ecosystem.

• Proactively identify risks and implement

preventative controls

to reduce production incidents.

Automation & Engineering Excellence

• Drive

automation‑first

mindset for database operations.

• Lead development and maintenance of

Ansible playbooks

for database monitor

• Promote scripting and automation using:
• Linux shell scripting
• Windows PowerShell
• Reduce manual effort and operational risk through standardized, repeatable automation.

Team Leadership & People Management

• Lead, mentor, and develop a

production DBA team

, fostering strong technical depth and operational excellence.

• Assign work, set priorities, and ensure on‑call coverage and operational readiness.
• Coach team members during major incidents and post‑incident reviews.
• Promote collaboration across DBA, application, cloud, infrastructure, and SRE teams.
• Build a culture of

accountability, continuous improvement, and knowledge sharing

.

Required Technical Skills (Very Strong / Expert Level)

Database Technologies

• Microsoft SQL Server
• PostgreSQL
• Oracle
• IBM Db2
• Netezza
• AWS RDS
• Amazon Redshift
• Azure SQL Database
• Azure SQL Managed Instance

Operating Systems & Scripting

• Linux (expert level)
• troubleshooting, performance analysis, OS‑level tuning
• Shell scripting (bash/ksh)
• Windows PowerShell

Automation & Configuration Management

• Ansible playbook development
• Infrastructure and database automation for production environments

Production Support Expertise

• Very strong

production troubleshooting

• Performance tuning and optimization
• Backup, recovery, HA/DR
• Monitoring, alerting, observability
• Incident, problem, and change management

Leadership & Soft Skills

• Proven

team leadership

in a production support environment

• Ability to lead under pressure during

major production incidents

• Strong collaboration and stakeholder management skills
• Clear communication on MIRT bridges and executive updates
• Strong ownership mindset with focus on reliability and prevention

Preferred Qualifications

• Experience supporting

large‑scale enterprise databases

• Strong understanding of

hybrid cloud architectures

• Experience implementing

enterprise monitoring and observability tools

• Experience in

financial services or highly regulated environments

Success Measures

• Reduction in incidents
• Improved database availability and performance
• Strong RCA quality and prevention effectiveness
• High automation coverage and reduced manual work
• Strong team engagement and technical capability growth

NOTE: This role requires 2/3 days a week in the office.

Salary

:

$75,900.00 - $141,900.00

Pay Type: