Walk-in Store Manager And Assistant Store Manager

Role & responsibilities

• Manage Dark Store Operations: Oversee the daily operations of the dark store, ensuring efficient inventory management, order processing, and fulfillment.
• Inventory Management: Maintain accurate inventory levels, manage stock replenishment, and minimize shrinkage.
• Team Leadership: Lead, train, and motivate the store team, ensuring optimal performance and adherence to company standards.
• Scheduling & Staffing: Develop and manage staff schedules, ensuring adequate coverage during peak hours while optimizing labor costs.
• Customer Satisfaction: Ensure high levels of customer satisfaction by maintaining order accuracy and timely delivery through effective coordination with the last-mile delivery team.
• Process Optimization: Continuously analyze store performance metrics to identify opportunities for process improvements and implement best practices.
• Compliance & Safety: Ensure all operations comply with company policies, health and safety regulations, and industry standards.

Requirements

• Bachelors degree or equivalent qualification
• 2-6 years of experience in e-commerce, logistics, or
• supply chain management, preferably within a quick
• commerce or fast-paced retail environment
• Fluent in Kannada & English
• Basic Computer Knowledge
• Good Mail Communication Skills