Network Engineer (L2/L3)

Seeking offshore Network Engineers to support a U.S.-based engineering team in a managed services environment. This is an execution-focused role involving network support, deployments, and troubleshooting across multi-vendor environments. No architecture/design ownership required.

Key Responsibilities:-

• Troubleshoot and resolve issues across Cisco Meraki, Fortinet (FortiGate), Cradlepoint, and SD-WAN environments
• Handle site outages, WAN/connectivity issues, firewall policies, routing, and VPNs
• Support SD-WAN performance and failover scenarios
• Execute deployment cutovers and assist in network implementations
• Provide remote support to field technicians during installations
• Work on tickets, monitoring, and operational tasks throughout the shift
• Coordinate with ISPs/carriers for circuit and connectivity issues
• Maintain accurate documentation, runbooks, and ticket updates

Requirements:-

• 3–5 years of experience in network engineering/support
• Strong hands-on experience with Cisco Meraki, Fortinet, and cellular networking (Cradlepoint)
• Solid knowledge of VLANs, routing, VPNs (IPsec), firewall policies, and SD-WAN
• Ability to troubleshoot independently and handle deployments with minimal supervision
• Experience supporting remote installations and working with distributed teams

Certifications:-

• Meraki and Fortinet certifications (required)
• Network+ / CCNA (preferred)

Nice to Have:-

• Palo Alto (PAN-OS / Prisma SD-WAN)
• Cisco routing & switching / SD-WAN
• Cellular networking experience

Skills:-

• Strong communication (spoken & written English)
• Ability to work independently and collaborate with global teams
• Detail-oriented with good documentation practices

Job Types: Full-time, Permanent

Pay: ₹40,000.00 - ₹80,000.00 per month

Work Location: In person