Hospital Administrator

Role & responsibilities

• Operations Management
• Oversee daily operations of OPD, IPD, Emergency, OT, and support services
• Ensure seamless coordination between departments
• Monitor operational efficiency and service quality
• Staff Management
• Supervise medical, paramedical, and administrative staff
• Ensure duty rosters, attendance, and discipline
• Coordinate with HR for hiring, training, and performance management
• Patient Care & Experience
• Ensure high standards of patient care and safety
• Resolve patient complaints and improve satisfaction levels
• Monitor feedback and implement corrective actions
• Financial Management
• Monitor billing, collections, and expenses
• Ensure cost control and optimal resource utilization
• Coordinate with accounts for audits and financial reporting
• NABH Compliance & Quality Management
• Ensure implementation of NABH standards across all departments
• Maintain NABH documentation, policies, SOPs, and records
• Conduct internal audits and prepare for NABH accreditation
• Train staff on quality standards, infection control, and patient safety
• Ensure compliance with quality indicators and continuous improvement
• Regulatory & Government Portal Management
• Ensure compliance with all statutory and legal requirements
• Handle and manage government portals such as:
• ESIC Portal
• CGHS / RGHS Portals
• Ayushman Bharat (PMJAY)
• Labour Law portals (PF, ESI, etc.)
• Ensure timely submission of reports, claims, and documentation
• Coordinate with government authorities for inspections and approvals
• Inventory & Facility Management
• Monitor stock levels of medicines and consumables
• Ensure proper maintenance of hospital equipment and infrastructure
• Manage vendor relationships and service contracts
• Coordination & Communication
• Act as a link between management, doctors, and staff
• Conduct regular meetings and submit reports
• Coordinate with insurance companies, TPAs, and external agencies
• Policy Implementation
• Implement hospital policies and SOPs effectively
• Ensure compliance across all departments
• Update policies as per regulatory and operational needs
• Emergency & Risk Management
• Handle emergencies and crisis situations
• Ensure disaster management and infection control protocols
• Maintain safety standards (fire, biomedical waste, etc.)
• Business Development
• Plan strategies to increase patient footfall and revenue
• Build relationships with consultants, corporates, and referral sources
• Promote hospital services and branding

Preferred candidate profile

Experienced candidate