Technology Support Specialist

Berkeley Preparatory School - a school free of government interference located in beautiful Tampa, Florida.

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Founded in 1960, Berkeley Preparatory School is an independent, co-educational, Episcopal affiliated& college preparatory school with a current enrollment of 1,460 students in grades Pre-K through 12. Notably, the school operates completely free of interference from state and local governments. Employees at Berkeley are amongst the most well-compensated in the industry and are supported assiduously in tangible and intangible ways. In fact, Berkeley was named a “2026 Top Workplace” by the Tampa Bay Times.

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At Berkeley, we seek to educate the whole child by nurturing students’ intellectual, emotional, spiritual, and physical development so they may attain their highest potential. We are committed to providing an inclusive and diverse learning community that develops the character of and a strong sense of social responsibility in each student.

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Berkeley is located on a beautiful and well-equipped 86-acre campus, consisting of 29 state-of-the-art buildings. Our proud mascot is the Buccaneer. Graduates are passionate, well-rounded individuals who have learned the core values of discipline, diligence and integrity while mastering a rigorous, engaging curriculum and enjoying a myriad of co-curricular opportunities.

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The tax advantages of living in Florida are significant, and the Tampa Bay region offers an incomparable lifestyle replete with sunshine, year-round outdoor activity, and rich culture. Safe and easy to navigate, Tampa Bay is a wonderful place to make a life.

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Technology Support Specialist

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Berkeley Preparatory School is looking for a Technology Support Specialist to join a collaborative and energetic IT team. This role works closely with students, faculty, and staff to ensure reliable access and efficient use of the school’s technology resources. This position is essential for both network operations and endpoint support. The successful candidate will foster a team-oriented environment by providing daily technical assistance, maintaining infrastructure, and implementing ongoing improvements to the school’s IT system.

Candidate will join a high-performing, fast-paced team where clear communication and follow-through are valued and evident in daily work. This role provides the chance to work with a diverse school community while contributing to meaningful technology initiatives that support teaching and learning. The ideal candidate is proactive, adaptable, and eager to grow professionally while actively helping to improve the school’s technology environment.

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Responsibilities

• Maintain a professional and supportive relationship with students, parents, faculty, and staff, providing assistance as needed
• Provide technical support and training for end-user devices used by students and staff
• Maintain strict confidentiality and protect user privacy
• Assist the Network Manager in maintaining and optimizing network infrastructure, including routers, switches, firewalls, servers, clocks, cameras, and wireless access points
• Troubleshoot and resolve network-related issues for users and IT staff
• Assist with the installation, configuration, and maintenance of network hardware and software
• Monitor network performance and security, and address issues proactively
• Assist in the management, configuration, and support of Apple devices, including MDM administration through JAMF
• Collaborate with IT team members on network upgrades and improvements
• Maintain accurate documentation of network configurations, changes, and procedures
• Assist with managing user accounts, permissions, and access across on-premises and cloud systems
• Support disaster recovery planning and execution for network systems
• Document issues and resolutions using the department’s ticketing system
• Install, configure, maintain, and troubleshoot peripherals such as printers, scanners, and audiovisual equipment
• Support the technical setup and operation of academic events and performances
• Stay current with industry trends and best practices in network administration
• Perform other duties as assigned

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Requirements

• Strong problem-solving skills with the ability to analyze and resolve issues efficiently
• Exceptional communication skills, with the ability to clearly translate technical concepts for non-technical users and provide thorough follow-up through resolution
• Maintains a flexible, self-motivated, collaborative team-first attitude and is willing to contribute wherever needed
• Ability to manage multiple tasks and priorities simultaneously
• Professional demeanor with a strong commitment to confidentiality
• Experience with the JAMF mobile device management system
• Understanding of network protocols, technologies, and standards
• Experience supporting wireless networking
• Experience supporting macOS, iOS, Windows, and Linux systems
• Experience supporting Microsoft Office, Google Workspace, and education-focused applications
• Ability to recognize when to escalate issues appropriately
• Commitment to continuous learning and professional development

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Compensation and Benefits:

The appointment will begin June 15, 2026, and is a full-time position with full benefits. The compensation package will be very competitive nationally and commensurate with experience, degree attainment, and the national independent school and college markets.

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All inquiries and nominations are kept confidential.

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Berkeley Preparatory School does not discriminate on the basis of age, sex, religion, race, color, sexual orientation, gender identity, genetic information, disability, national or ancestral origin, or any other status protected by law, in the administration of its educational policies, scholarship programs, athletic programs, and other School-administered programs, or in the administration of its hiring and employment practices.

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The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.