Office Manager - Temporary Role (Mat Leave Coverage)

Focused leadership. Efficient operations. Inspired people.

At BELFOR, we restore more than buildings—we restore peace of mind.

About BELFOR

BELFOR is a global leader in property restoration, helping families and businesses recover from fire, water, storm, and other disaster-related damage. We’re dedicated to restoring properties and rebuilding lives. Join a team that values excellence, teamwork, and your professional growth in a fast-paced, rewarding industry.

Position Overview Reporting to the General Manager, the Office Manager provides administrative support and oversees the daily operations of the local office. This role ensures compliance with all company policies and regulatory requirements while maintaining an organized and efficient work environment.

The ideal candidate is highly organized, self-directed, and capable of managing multiple priorities with minimal supervision. This position also includes a Human Resources Generalist component, supporting policy adherence, employee relations, and addressing workplace concerns, while managing key financial processes, including accounts payable, to support a productive and well-run office.

What You’ll Do

• Post-secondary business / administration / management courses / certification preferred
• 3+ years experience in a related field
• Construction / Restoration / Insurance / Project Management experience preferred
• Directly responsible for Accounts Payable, including invoice processing, data entry into accounting systems, coding, approvals, and vendor management in accordance with departmental policies and procedures
• Effective leadership skills, with a strong focus on mentoring and motivating employees
• Experience with coaching and employee development
• Self-directed, professional, tactful, and diplomatic demeanor
• Experience with Xactimate and Xactanalysis preferred
• Experience with JD Edwards and DocuSphere preferred
• Ability to manage sensitive information and maintain confidentiality
• Experience using office equipment (telephone, copiers, scanners, fax, printers, etc.)
• Strong ability to work within deadlines and multitask in a fast-paced environment
• Highly organized with strong attention to detail
• Strong understanding of customer service principles and practices
• Eligible to operate a motor vehicle per company policy
• Ability to work independently and collaboratively
• Strong written and verbal communication skills
• Advanced computer skills, including Microsoft Office (Excel, Word) and Google Suite
• Willingness to work evenings, on-call, and weekends as required
• Ability to travel periodically
• Criminal Record Check required

What You Bring

• 3+ years of experience in office management, administration, or a related field
• Post-secondary education in Business, Administration, or Management (preferred)
• Experience in construction, restoration, insurance, or project environments (asset)
• Strong leadership, coaching, and employee development skills
• Experienced in accounts payable and financial processes
• Professional, self-directed, and able to handle confidential information with discretion
• Highly organized with strong multitasking and time management abilities
• Excellent communication and customer service skills
• High attention to detail and accuracy
• Proficient in Microsoft Office (Excel, Word) and Google Suite
• Experience with Xactimate, Xactanalysis, JD Edwards, or DocuSphere (asset)
• Valid driver’s license; ability to travel as needed
• Willingness to work evenings, on-call, and weekends when required
• Criminal Record Check required

Working Conditions

• Due to the nature of our business, this position will work normal business hours but may be required to work in the evenings, on-call, or outside normal working hours
• Manual dexterity for keyboarding, repetitive tasks, and prolonged periods of computer use, demanding attention to detail and high levels of accuracy
• Periodic travel may be required.

Our Commitment to You

• Comprehension of BELFOR internal processes, procedures and systems; and
• Attend all BELFOR-sponsored training courses as required.
• Personal Development Support: BELFOR encourages continual growth and supports
• employees’ professional development through educational opportunities, certifications, and skills
• enhancement, ensuring our team stays current with industry trends and best practices.

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