Clinical Applications Analyst – Remote

Drive customer success as a Clinical Applications Analyst. Ensure diagnostic equipment installation and performance verification while providing training and enhancing customer relations.

This role involves being a key point of contact for customers during analyzer installations. You will conduct verification studies to guarantee analyzer reliability in laboratory settings. Collaborating with Service, Sales, and Marketing divisions, your work positively impacts customer satisfaction and ongoing business success. Strong communication and clinical diagnostic knowledge are essential for this opportunity.

Key Responsibilities:

• Ensure readiness for analyzer verification and customer milestones
• Execute diagnostic instrument verification studies
• Deliver effective customer training on instrumentation
• Collaborate with cross-functional teams
• Contribute to customer satisfaction and long-term success

Requirements

• Bachelor’s in Medical Laboratory Science or Diploma with experience
• 2+ years supporting clinical diagnostics
• Familiarity with laboratory regulations like CAP and CLIA
• Strong communication and presentation skills
• Ability to travel up to 70% nationally

Utilize your expertise in clinical diagnostics to support equipment implementation and foster strong customer relationships.

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