Role Overview
Back2Study is hiring a Sales Manager (Team Lead – Inside Sales). This is a full-time role in Maharashtra. Full responsibilities, required qualifications, and the apply link are listed in the description below.
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Job Description
Job Title: Sales Manager (Team Lead – Inside Sales)
Location: Chembur, Mumbai (In-office)
Working Hours: Monday to Saturday, 1:30 PM – 10:30 PM
About the Company – Back2Study
Back2Study is a fast-growing education-focused company dedicated to helping students and working professionals achieve their academic and career goals. We specialize in providing guidance, counseling, and end-to-end support for individuals looking to pursue higher education and skill development programs.
Our mission is to make quality education accessible and to empower individuals to “get back to learning” and unlock better opportunities. With a strong focus on student success and ethical practices, we are building a high-performance team to scale our impact.
About the Role
We are looking for an experienced and driven Sales Manager to lead and scale our inside sales team. This role requires a hands-on leader who can manage day-to-day calling operations, train team members, optimize sales processes, and consistently drive performance.
Key Requirements
- Excellent communication skills with fluent spoken and written English
- Minimum 5+ years of experience in sales, preferably in telecalling/inside sales
- Proven ability to lead, train, and motivate teams
- Strong understanding of sales processes and performance management
- Ability to design, implement, and improve operational processes
- Willingness to work from office in Chembur during specified hours
Key ResponsibilitiesSales Performance & Team Management
- Set and track daily, weekly, and monthly sales targets
- Ensure consistent and timely lead follow-ups by the team
- Monitor live and recorded calls to maintain quality standards
- Provide real-time feedback and intervene when necessary to improve outcomes
- Drive team motivation and ensure consistent achievement of targets
People Management
- Manage performance of team members, including handling underperformance
- Identify hiring needs and work with HR to recruit and onboard new talent
- Conduct regular performance reviews and coaching sessions
Training & Development
- Develop and update training modules (voice, accent, and sales techniques)
- Conduct onboarding and continuous training programs
- Coach team members on effective sales strategies and communication
Quality & Process Management
- Ensure adherence to scripts and prevent misleading or incorrect communication
- Maintain discipline and professional behavior within the team
- Continuously improve calling scripts, workflows, and conversion processes
Marketing & Coordination
- Create and refine call scripts, email templates, and SMS content
- Coordinate with internal teams for marketing communication requirements
- Align sales efforts with broader marketing campaigns
Compensation & Benefits
- Salary: Up to ₹6,00,000 per annum (based on experience and industry standards)
- Incentives: Attractive performance-based commissions and bonuses
- Opportunity to lead and grow a high-performing sales team
Work Setup
- Location: Chembur, Mumbai
- Mode: Work from office (in-person)
Pay: ₹40,000.00 - ₹50,000.00 per month
Work Location: In person
Frequently Asked Questions
How do I apply for the Sales Manager (Team Lead – Inside Sales) position at Back2Study?
Use the Apply button above to submit your application directly to Back2Study. Most applications take less than 5 minutes if your resume and contact details are ready, and you'll be routed to the employer's official application system to finish.
Where is the Sales Manager (Team Lead – Inside Sales) position at Back2Study located?
This position is based in Maharashtra. Back2Study has not indicated remote or hybrid options for this role, so candidates should plan for on-site work.
What does a Sales Manager (Team Lead – Inside Sales) at Back2Study earn?
Back2Study has not disclosed a salary range in this posting. Many employers share specifics later in the interview process; you can also ask during a recruiter screen if compensation transparency is important to you.
When was the Sales Manager (Team Lead – Inside Sales) role at Back2Study posted?
This role was posted on April 22, 2026 (53 days ago). It's still listed as actively hiring; we re-confirm openings against the source system multiple times per day and remove closed roles.
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