Role Overview
Axon is hiring a mid-level Technical Customer Success Manager Remote. This is a full-time role in Grande Prairie. posted last week. Full responsibilities, required qualifications, and the apply link are listed in the description below.
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Job Description
Drive customer success at Axon as a Technical Customer Success Manager, focusing on technical support and strategic partnerships. This remote role requires strong expertise in Axon’s technology and project management.
In this important position, you will be the main point of contact for key customers, guiding them through optimizing their use of Axon’s solutions. You’ll collaborate with cross-functional teams to meet operational goals using Axon’s products while delivering exemplary technical support. Your role will be crucial to fostering long-term relationships and aligning solutions with customer requirements.
Key Responsibilities:
- Serve as the day‑to‑day technical contact for customer agencies
- Provide training on Axon solutions and workflows
- Administer acceptance testing tasks for Axon solutions
- Monitor support tickets and provide troubleshooting
- Collaborate with internal teams for customer feedback
Requirements
- 4+ years of experience in customer-facing technical roles
- Bachelor's in Computer Science or related field
- Strong technical background with SaaS and cloud solutions
- Ability to manage multiple priorities in a fast-paced environment
- Canadian Citizenship or 10+ years in Canada required
Bring your technical expertise and customer-focused approach to help Axon protect life through innovation.
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Frequently Asked Questions
How do I apply for the Technical Customer Success Manager Remote position at Axon?
Use the Apply button above to submit your application directly to Axon. Most applications take less than 5 minutes if your resume and contact details are ready, and you'll be routed to the employer's official application system to finish.
Where is the Technical Customer Success Manager Remote position at Axon located?
This position is based in Grande Prairie. Axon has not indicated remote or hybrid options for this role, so candidates should plan for on-site work.
What does a Technical Customer Success Manager Remote at Axon earn?
Axon has not disclosed a salary range in this posting. Many employers share specifics later in the interview process; you can also ask during a recruiter screen if compensation transparency is important to you.
When was the Technical Customer Success Manager Remote role at Axon posted?
This role was posted on May 31, 2026 (8 days ago). It's still listed as actively hiring; we re-confirm openings against the source system multiple times per day and remove closed roles.
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