Customer Service Representative - FT
Avis Budget GroupRole Overview
Avis Budget Group is hiring a mid-level Customer Service Representative - FT. This is a full-time role in Sterling. posted 2 weeks ago. Full responsibilities, required qualifications, and the apply link are listed in the description below.
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Job Description
$17.20/hourMonthly Commission OpportunityShift Premium may Apply
We’re hiring immediately! Do you enjoy staying active, working outdoors, and helping people have a great experience—no matter where they’re headed? If you’re adaptable, service-minded, and take pride in helping customers at different moments of their day, join the Avis Budget Group team at our airport locations.
This is a dynamic, hands-on role where no two days are the same—and where your flexibility and customer service skills make a real difference.
What You’ll Do
This is an outdoor, multi-function role where you will assist customers throughout various parts of the rental and return process on our airport lots. Depending on the location, your responsibilities may include checking vehicles, entering information into a handheld device, processing rentals for loyalty customers, assisting customers at exit gates, and checking in vehicles at return.
Across all duties, you’ll provide professional, friendly customer service to help ensure a smooth, efficient, and positive experience for every customer.
Perks You’ll Get
- Bi-weekly hourly wage (New York and Puerto Rico: weekly wage)
- On-the-job training
- Paid time off
- Medical, dental and other insurance
- Flexible spending account opportunity to contribute up to $270 as a tax-free benefit for public transportation or parking expenses
- Retirement benefits (401k)
- Employee discounts, including discounted car rental and discounted prices on the purchase of Avis/Budget cars
- Above perks may vary based on full-time/part-time status and location
What We’re Looking For
- Valid Driver’s License
- Basic computer skills (typing, data entry)
- Effective verbal communication and customer service skills
- A customer-first mindset with a genuine desire to help people and create positive experiences
- Strong customer service skills, including professionalism, patience, and clear communication
- Willingness to work outdoors and stay active
- Flexibility to work all shifts
- Must be able to type, sit, stand, walk, or move throughout the rental lot; enter and exit vehicles for prolonged periods; and drive a variety of vehicles
- Must be 18 years of age and legally authorized to work in the United States
- This position requires regular, on-site presence and cannot be performed remotely
- 6 months retail or customer service experience in a fast-paced environment is a bonus
Who We Are
Here at Avis Budget Group, you will be joining a team of 25,000 driven people, performing with purpose. Together, we’re moving the future of transportation forward with our innovative, customer-focused solutions.
We believe great service starts with people who care. Our culture is performance driven, where we encourage and support each other to be at our best through leadership, training, tools, and rewards.
We are proud to make a positive difference to the lives of our colleagues, customers, and communities where we operate.
Avis Budget Group is an Equal Opportunity Employer – Qualified applicants will receive consideration for employment without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran or any other category protected by applicable law.
This advertisement does not constitute a promise or guarantee of employment. This advertisement describes the general nature and level of this position only. Essential functions and responsibilities may change as business needs require. The compensation and benefits information is accurate as of the date of this posting. The Company reserves the right to modify this information at any time, with or without notice, subject to applicable law. This position may be with any affiliate of Avis Budget Group.
Dulles
Virginia
United States of America
Frequently Asked Questions
How do I apply for the Customer Service Representative - FT position at Avis Budget Group?
Use the Apply button above to submit your application directly to Avis Budget Group. Most applications take less than 5 minutes if your resume and contact details are ready, and you'll be routed to the employer's official application system to finish.
Where is the Customer Service Representative - FT position at Avis Budget Group located?
This position is based in Sterling. Avis Budget Group has not indicated remote or hybrid options for this role, so candidates should plan for on-site work.
What does a Customer Service Representative - FT at Avis Budget Group earn?
Avis Budget Group has not disclosed a salary range in this posting. Many employers share specifics later in the interview process; you can also ask during a recruiter screen if compensation transparency is important to you.
When was the Customer Service Representative - FT role at Avis Budget Group posted?
This role was posted on May 30, 2026 (15 days ago). It's still listed as actively hiring; we re-confirm openings against the source system multiple times per day and remove closed roles.
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