Front Desk Clerk

Employer Address:

101 1st Street East

MEADOW LAKE,SK

CANADA

S9X1Y2

Responsibilities

• Perform all check-in and check-out tasks
• Manage online and phone reservations
• Inform customers about payment methods and verify their credit card data
• Register guests by collecting necessary information (like contact details and exact dates of their stay)
• Welcome guests upon their arrival and assign rooms
• Provide information about our hotel, available rooms, rates and amenities
• Respond to clients complaints in a timely and professional manner
• Liaise with our housekeeping staff to ensure all rooms are clean, tidy and fully-furnished to accommodate guests needs
• Maintain updated records of bookings and payments

Requirements

• Work experience as a Hotel Front Desk Agent, Receptionist or similar role (Appreciated, but not Required)
• Customer Service Attitude
• Excellent communication and organizational skills
• NO Experience Required (But a welcome asset)
• Will Train.

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