Senior Partner Account Manager

About the Team

At AudioEye, we believe access to digital content is a fundamental right, not a privilege. Our mission is clear: eliminate every barrier to digital accessibility so that everyone, regardless of ability, can experience the web without limitations.

We are a team of passionate problem-solvers who are driven by purpose and impact. Every challenge we tackle moves us closer to a future where creating accessible experiences is the standard. If you’re looking for meaningful work where you can drive real change, influence how people with disabilities experience the internet, and be part of a mission that matters, AudioEye is the place for you.

About the Role

The Senior Partner Manager is responsible for managing and nurturing relationships with our largest partners. To be successful in this role, the Senior Partner Manager will focus on driving account growth and ensuring partner success from pre-sales support and onboarding through implementation and ongoing partnership development. This role will proactively identify opportunities for expansion of services with both new and existing partners, strengthening and growing our strategic relationships.

How you’ll Contribute: 

• Drive success for existing partners by identifying opportunities to expand and strengthen the partnership 
• Maintain or increase partner renewal rates by delivering exceptional support, identifying growth opportunities, and ensuring partners achieve their business goals 
• Expand revenue opportunities through strategic service expansion 
• Influence future customer lifetime value through higher product adoption and customer satisfaction
• Drive new business growth by fostering  greater advocacy and referenceability
• Manage partner success activities including onboarding, ongoing maintenance & monitoring, training, professional services, customer support, renewals, expansion, advocacy, GTM initiatives

Who you are: 

• Bachelor’s degree or equivalent experience
• 4 years of experience in a similar role, ideally combining post sale and sales experience
• Passion for improving operational efficiencies and solving problems creatively
• Ability to influence others through persuasion, negotiation, and consensus-building
• Strong empathy for customers paired with a passion for revenue growth and business impact
• Analytical, process-oriented mindset with a commitment to continuous learning and improvement
• Enthusiastic and creative collaborator  with the ability to inspire others
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