Job Summary

The Quality Control (QC) Coordinator is responsible for ensuring that incoming materials and in-process manufactured products meet AIL quality standards, customer specifications, and applicable industry requirements. This role is hands-on and production focused, supporting quality through incoming material inspections, verification of material composition, and random quality checks on the manufacturing floor.

The QC Coordinator works closely with production teams to identify quality issues early, prevent defects, and support consistent, compliant production of Super‑Cor, Ultra‑Cor, Corrugated Steel Pipe (CSP), and Bolt A Plate (BAP) products.

Responsibilities

• Ensure all products meet or exceed company, certification and customer quality standards.
• Review specifications for each project along with engineered shop drawings to ensure that there are no conflicts and that specific requirements are called out on the plans.
• Inspect quality of products that are in production against company quality standards and specific project requirements (dimensions, holes, welds, coatings & finishes, etc.).
• Perform internal QC inspections. – Just noting we have yet to have a person in this role become an internal auditor, for a variety of reasons – we would love to change that but keep in mind they can’t audit processes they’re involved in.
• Collaborate with client-facing QC representatives to ensure full customer satisfaction with the company's products and services.
• Assist with the assembly and documentation of first off assemblies.
• Ensure proper calibrations of all equipment, maintain calibration schedules and records.
• Prepare in-process QC documentation for each project and ensure that all checks are completed and signed-off by production staff. Spot-check (audit) QC checks that have been performed.
• Perform pre-shipment & receiving quality checks using the Company’s approved checklist and documentation.
• Document quality issues and ensure accurate tracking and reporting.
• Lead root cause analysis, corrective actions, and continuous improvement initiatives, ensuring all quality-related tasks are followed through and properly documented.
• Propose improvements to the Company’s Quality Management Program.
• Support new product development and continuous improvement by integrating quality control tools (e.g. Lean, Six Sigma, etc.) into processes.
• Promote and advocate quality achievement and performance improvement across the organization.
• Act as liaison with customer inspectors and assume responsibility for ensuring corrective actions with customer specifications.
• Ensure ongoing compliance with local, national, and international standards and legislation.
• Influence staff to adopt and incorporate quality methods into their work.
• Create and maintain QC control documentation.
• Create and administer quality packets for customized engineered products, including completion of Inspection Test Plans (ITPs).
• Identify relevant QC training needs and opportunities.
• Lead and conduct one Quality Tool Box topic and one “How To” training monthly.
• Lead monthly Plant Supervisor/Manager Quality Meetings .
• Conduct vendor visits for product quality checks as required.
• Other duties as assigned.

Requirements

• Minimum 2+ years of direct work experience with QA systems, regulations, guidelines, and associated standards.
• Direct knowledge of QA methodologies – ISO 9001:2015
• Post-secondary education in engineering technology in a mechanical discipline specializing in manufacturing preferred.
• CET designation an asset
• Must possess excellent communication skills for liaising and communicating with vendors, customers, and internal departments.
• Custom fabrication and welding experience an asset.
• Practical experience with risk management, product testing, capability studies, and control plans.
• Training and knowledge of Six Sigma techniques and Lean Manufacturing are desirable.
• Highly motivated and self-directed, capable of multi-tasking, and able to work with minimal supervision.
• Extremely detail-oriented and analytical thinker.
• Able to interface directly with cross-functional teams.
• Ability to create and review technical documentation, including project plans, test procedures, and design documents.
• Able to develop, review, and maintain metrics and quality audits.
• Strong problem identification and problem resolution skills.
• High level of proficiency with Microsoft Office productivity suite.
• A well-defined sense of diplomacy, including solid negotiation, conflict resolution, and people management skills.
• Able to build and maintain lasting relationships with other departments, key business partners, and government agencies.
• Strong work ethic and positive team attitude.