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Full Timemid
Toronto, Ontario, CAPosted April 26, 2026

Job Description

Shape the future of site reliability as a leader in program management. Focus on operational improvements, SRE methodologies, and cross-functional collaboration while driving incident reduction initiatives.

In this influential role, you will define the SRE transformation roadmap while overseeing governance and engagement among teams. Your extensive experience in IT delivery and program management will enable you to effectively manage SRE programs that align with business objectives. You will drive improvements in metrics such as MTTR and availability while facilitating the onboarding of teams into SRE principles and practices.

Key Responsibilities:

  • Define and govern the SRE transformation roadmap
  • Lead assessments in incident and problem management
  • Establish and manage SRE operating models
  • Drive the adoption of reliability metrics across services
  • Manage executive updates and steering committee communications

Requirements

  • 10 years in IT reliability or operations roles
  • 5 years managing large-scale program transformations
  • Preferred experience in legacy and mainframe technologies
  • Familiarity with cloud platforms and distributed technology
  • Proven ability to lead cross-functional engineering initiatives

Elevate the reliability and operational readiness of services through effective program management and SRE expertise.

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