Customer Support Engineer(Mechanical)

Role: Customer Support Engineer

Industry: Type: Industrial Equipment / Machinery

Education

• UG: B.Tech/B.E. in Mechanical, Diploma in Mechanical is required
• Mechanical Knowledge is must
• This opportunity is specifically designed for candidates with a relevant technical background(Mechanical). Non-technical candidates or those from unrelated fields will not be considered
• Understanding of mechanical systems and product design
• Excellent communication, Inter-personal and problem-solving skills
• Ability to interpret technical drawings and specifications
• Proficient in MS Office
• Language proficiency in multiple languages to cater to a diverse customer base.

Requirements

• Analyze customer requirements and recommend appropriate technical solutions
• Developing process to meet customers' technical requirements and needs.
• Prepare and deliver technical presentations and product demonstrations.
• Generating high-quality sales leads, following up after initial contact, securing and renewing orders.
• Prepare technical documentation and application notes.
• Support installation, commissioning, and troubleshooting activities at client sites if required.
• Willingness to travel as required.
• Provide pre-sales and post-sales technical support to customers.

Why Join ASD Engineering?

At ASD Engineering, we believe in empowering engineers to grow, innovate, and make a real impact in the industrial equipment and machinery sector. Here’s why you should consider building your career with us:

• Strong Industry Presence: Established reputation in delivering high-quality engineering solutions across diverse industries.
• Innovation-Driven Culture: Work on cutting-edge mechanical systems and product designs that solve real-world challenges.
• Career Growth Opportunities: Structured training, mentorship, and exposure to advanced technologies to help you excel.
• Customer-Centric Approach: Be part of a team that values long-term relationships and provides end-to-end technical support.
• Collaborative Environment: Work alongside experienced professionals in a supportive and knowledge-sharing culture.
• Global Exposure: Opportunities to interact with diverse clients and projects, enhancing your technical and communication skills.

To Apply:

• Respective Candidates please send updated resume with Photograph, Contact number and mail id to our Mail id- asdengineering.jsr@gmail.com

Job Types: Full-time, Permanent

Education

• Bachelor's (Preferred)

Willingness to travel:

• 75% (Preferred)

Work Location: In person