Senior Software Product Manager

Senior Software Product Manager

Department: Tech

Employment Type: Permanent - Full Time

Location: Vancouver

Compensation: $129,600 - $165,000 / year

Description

Hi there, we’re Article. 👋 Since 2013, we have been redefining the furniture industry one sofa at a time, it’s not easy — it requires solving challenging, meaningful problems. This is where you come in, as a Senior Software Product Manager, you'll drive product development across Article’s digital platforms, including eCommerce systems, internal business applications, and data platforms.

• This is an on-site role requiring you to be in the office at our Vancouver HQ 3 days per week.

Why We Need You:

This role requires a strong systems mindset and the ability to operate across multiple domains (i.e., you can see how everything connects), including customer-facing eCommerce platforms, internal operational systems, and the data platform that powers analytics and reporting. Many departments depend on those platforms, including eComm, Supply Chain, Logistics, Finance, Customer Care, B2B Sales, and Physical Retail.

You'll partner closely with engineering teams, data engineers, analysts, and business stakeholders to define product strategy, prioritize initiatives, and deliver solutions that improve customer experience, operational efficiency, and data-driven decision making.

As the business submits requests for work, your job will be to look at the whole picture, analyze, and decide how to prioritize each initiative. You’ll be exposed to the whole business, less of a specialist and more of a generalist.

Success in this role requires balancing business priorities, technical constraints, and cross-system dependencies while driving the delivery of complex initiatives across multiple teams.

Why Article?

As a Particle (people of Article), you will have a high level of autonomy to solve challenging, meaningful problems the best way you can. That means you’re trusted to explore solutions you believe will work best (you’re the expert, after all). You’ll do all this while growing your skills within a company that is redefining the furniture industry.

About the Tech team:

The Tech team as a whole is around 21 people. The Software Engineering and Product Management team makes up three-quarters of it.

They are a lean and senior team that services all the tech needs of Article.

We are a hybrid team - you'll be in the office 3 days per week.

What You’ll Do

• Product Strategy & Roadmap
• Define and maintain product strategy and roadmap across eCommerce platforms, internal business applications, and data platform initiatives.
• Translate business needs into structured product requirements that engineering teams can deliver.
• Align product initiatives with company goals, such as customer experience improvements, operational efficiency, and data capabilities.
• eCommerce Platform Development
• Lead initiatives that improve the digital customer experience, including storefront, checkout, content management, personalization, and integrations with commerce systems.
• Partner with engineering and UX teams to deliver scalable and performant digital experiences.
• Support platform evolution, including headless and composable commerce architecture initiatives.
• Internal Business Applications
• Drive product development for internal systems that support business operations such as merchandising, logistics, customer service, finance, and supply chain workflows.
• Identify opportunities to improve operational efficiency through automation and improved tooling.
• Collaborate with stakeholders to streamline internal processes and improve operational visibility.
• Data Platform & Analytics
• Partner with Data Engineering and Analytics teams to define initiatives for the company’s data platform.
• Help prioritize work related to data pipelines, data models, and analytical capabilities.
• Ensure business teams have access to reliable, well-structured data for reporting and decision making.
• Planning & Prioritization
• Manage product backlogs and prioritize initiatives based on business value, technical feasibility, and team capacity.
• Lead roadmap planning discussions and support the development of business cases for new initiatives.
• Manage cross-project dependencies and trade-offs across multiple systems.
• Execution & Delivery
• Work closely with Engineering Managers and development teams to ensure clear scope, milestones, and delivery expectations.
• Track initiative progress and communicate updates to stakeholders.
• Ensure successful product launches and monitor post-launch performance.
• Stakeholder Management
• Partner with business teams to gather requirements and ensure alignment on product priorities.
• Communicate roadmap updates, delivery timelines, and trade-offs clearly to both technical and non-technical stakeholders.
• Facilitate collaboration across engineering, product, analytics, and business teams.

Who You Are

• 10+ years of software product management experience.
• Must have worked in retail/eCommerce, ideally also knowing supply chain, or logistics (especially with enterprise software supporting these domains — strong asset).
• Experience in organizations undergoing tech debt reduction, legacy system migration, or platform re-architecture (highly desirable).
• Skills:
• Proven ability to own and drive roadmap strategy and definition: able to synthesize competing priorities — technical debt, feature requests, business needs — into a clear, actionable roadmap aligned with company goals.
• Track record of successfully delivering complex, cross-functional programs with multiple stakeholders and high technical ambiguity.
• Stakeholder management and influence; able to work with strong personalities, get alignment, negotiate trade-offs, and secure buy-in — often under pressure.
• Technical Knowledge:
• Experience working closely with engineering and operational teams.
• Experience using Agile Scrum or Kanban methodologies.
• Legally able to work in Canada.
• Completion of criminal background check.

Perks & Benefits

Wealth:

• The salary range is $129,600 to $165,000
• Starting salary is determined by your transferable skills, knowledge, work experience, and the hiring team’s budget, which is based on business needs, market compensation data, and internal equity
• We believe in Winning Together. When Article hits its annual financial goals, eligible employees will receive a cash bonus
• 4% RRSP matched contributions through Wealthsimple

Life:

• 20 days of vacation*
• 1 extra day off (Inclusion and Diversity Day)
• 6 well-being (sick) days
• Hybrid work: 3 days a week in the office
• Work remotely (anywhere in the world) for up to 3 weeks

Total Health:

• Excellent extended health, dental, and vision benefits
• $1000 health/lifestyle spending account* for your total physical and mental well-being
• TELUS Health App
• Mental Health Assistance/Counseling
• Virtual medical appointments

Office Space:

• The Article HQ is a converted warehouse, with an open, accessible layout and no offices (even for our founders)
• Work from your desk, an Article sofa, collaboration spaces, or a private meeting room
• Standup desks can be requested too
• Our kitchens are stocked with salty, sweet and healthy snacks, & all the premium coffees and teas to keep you buzzing
• Onsite fitness equipment with showers and towel service
• Pickleball, badminton, and table tennis matches happen, from very competitive to very casual
• A dog-friendly office - well-socialized pups are welcome

Getting here:

• Free street parking (first-come, first-served; no reserved spots for senior leaders)
• Indoor secure bike storage with change rooms and showers
• 20-minute walk to either Main Street- Science World or VCC Clark Skytrain stations

Extra:

• 45% discount on our entire product range (15% for friends and family)
• Prorated