Traveling Heavy Duty Field Service Technician (NC & SC)

About us

ARI-HETRA

Are you a hard-working individual searching for a position with an organization that values relationships, respect, knowledge, and dedication? Are you interested in working for a company where no one is afraid to roll their sleeves up and get the job done? Then we invite you to take a closer look at this job opportunity working on heavy-duty vehicle maintenance equipment.

ARI-HETRA has an immediate need for a mechanically inclined Field Service Technician to perform field maintenance and service for our customers. The candidate will work remotely covering North & South Carolina that allows for frequent overnight travel. This is a hourly position that pays for approved over-time.

Job Responsibilities:

• Perform field service repairs at customer locations
• Build positive relationships with customers by providing professional and courteous service
• Evaluate and diagnose equipment problems and determine solutions
• Document work and produce timely and detailed service reports
• Operate a vehicle in a safe manner
• Maintain service vehicle parts inventory
• Utilize field service software programs
• Provide training to customers regarding safe product usage and maintenance
• Comply with all company safety procedures and checklists

Requirements

• Proven 1-2 years of Field Service Technician experience
• Customer service mindset
• Technical degree or certification a plus
• Professional demeanor in all customer and company encounters
• Strong mechanical aptitude and troubleshooting
• English literacy
• Ability to work flexible shifts and to adapt to changing work schedules
• Valid U.S. driver’s license and clean driving record
• Strong written and verbal communication and customer relation skills
• Must be able to work independently to prioritize workload and meet deadlines
• Results-oriented with attention to organization, detail, and accuracy
• Ability to lift 50 pounds or more and ability to move around equipment and customer site as needed to diagnose and repair equipment
• Proficient using power tools, hand tools, smartphone, and tablet PC
• Strong general computer skills
• Electrical troubleshooting a plus
• Will involve regular overnight and daily travel
• Inventory Experience
• Traveling and/or Staying Overnight
• Coding Expenses

Benefits

• Health insurance
• 401K
• Paid Vacation and Holidays
• Company vehicle, tools, smartphone, and tablet PC
• Product training

ARI-HETRA is a privately held and well-established company with sales and service resources throughout North America offering the world’s finest Heavy-Duty Vehicle Maintenance Equipment.

To learn more about our company: http://www.ari-hetra.com

ARI-HETRA is an Equal Opportunity Employer

ARI-HETRA provided the following inclusive hiring information:

We are an equal opportunity employer and considers all qualified applicants equally without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran status, or disability status.

Job Type: Full-time

Pay: $58,000.00 - $65,000.00 per year

Benefits

• 401(k)
• 401(k) matching
• Dental insurance
• Flexible schedule
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Vision insurance

Willingness to travel:

• 75% (Required)

Work Location: On the road