Archer Content Excellence Manager

About Us

Archer provides holistic integrated risk management on a single, configurable platform that manages multiple dimensions of risk and drives accountability across your internal functions and extended third-party ecosystem.

The Archer Platform provides a common foundation for organizations to manage IT security risk, regulatory compliance, third party/supply chain risk, and more. Non-technical users can automate processes, streamline workflow, control user access, tailor the user interface, and report in real-time using the point-and click interface to build and manage business applications. Archer has been the leading risk management software platform for over 20 years, including acquisitions by RSA, Dell, Symphony Technology Group, and Cinven who recently launched Archer as an independent business unit. https://www.archerirm.com/

Archer is growing fast and we're scaling our Legal team to help enable and accelerate our growth. We're looking for someone with a growth mindset and pragmatic insight to help us build for the future.

Archer Content Excellence Manager

Overview

The Content Excellence Manager serves as the “Expert-in-the-Loop” manager, responsible for driving excellence in AI-assisted content curation and expert review processes across the enterprise. This role spans both internal and external operations—overseeing content quality, workflow optimization, and collaboration with clients and partners.

Operating at the intersection of RegTech, AI-driven automation, and human expertise, this leader ensures that curated content and regulatory intelligence meet the highest standards of accuracy, compliance, and contextual relevance.

Key Responsibilities

• Execution
• Lead teams within the Expert-in-the-Loop (EITL) framework, executing company defined processes that combine human expertise with AI-driven curation and validation.
• Execute compliant business processes that enhance regulatory content accuracy and efficiency.
• Drive alignment between AI systems, internal curation teams, and PS-led client delivery functions.
• Partner with Product and Engineering to translate business needs into intelligent automation and workflow features.
• Internal Content Curation & QA Management
• Manage internal expert teams responsible for regulatory and compliance management related content curation.
• Oversee quality assurance pipelines, ensuring AI-generated or AI-augmented content meets required accuracy thresholds.
• Execute feedback loops that continuously improve model outputs and domain-specific accuracy.
• Produce metrics and dashboards to monitor quality, throughput, and compliance integrity across curation operations.
• Collaborate with PS to ensure curated content aligns with client implementation frameworks and business rules.
• Quality, Governance & Compliance
• Ensure the governance model for expert-in-the-loop and AI-assisted review workflows.
• Follow auditable standards for regulatory accuracy, traceability, and accountability in content pipelines.
• Execute continuous improvement programs to enhance AI interpretability, QA efficiency, and compliance assurance.
• Partner with Legal, Risk, and PS teams to ensure that all processes meet global regulatory and contractual standards.

Qualifications

• Juris Doctor (J.D.) from an ABA-accredited law school or similar Required
• 3+ years of demonstrated focus on legal technology—through coursework, clinics, research, or work experience—applying modern tools and methods to improve legal workflows. The ideal candidate combines strong legal analysis and writing skills with hands-on comfort evaluating, implementing, and using technology such as contract lifecycle management (CLM), eDiscovery, legal research platforms, document automation, knowledge management, and AI-assisted review, and can translate legal requirements into practical product/process improvements in partnership with engineers, compliance, and operations teams.
• 2+ years of experience in RegTech and LegalTech operations, or content curation.
• Demonstrated experience leading hybrid (AI + human) content or regulatory compliance data workflows.
• Proven success managing distributed, multicultural teams and client-facing operations.
• Strong understanding of regulatory frameworks, compliance standards, and audit principles.
• Excellent communication, stakeholder management, and operational design skills.

Preferred Experience

• Experience with AI/ML-based document processing, regulatory obligation extraction, or expert validation of workflows.
• Deep familiarity with Professional Services operations in enterprise or SaaS contexts.
• Master’s degree in business administration, Law/Legal, Regulatory Science, Knowledge Management, or related discipline.
• Track record of implementing measurable improvements in content accuracy, process efficiency, and client satisfaction.

Additional Information

About Archer’s Culture and Work Environment:

Our people, team collaboration and dynamic leadership is the centerpiece of our great culture and the reason for Archer’s 25 years of success. Over the years, many companies and global organizations have been faced with tough decisions. Layoffs, reorganizations, acquisitions, and mergers. Yet, throughout these challenging times, Archer has exemplified strong innovation and growth and a commitment to our employees.Why is this possible? Collaboration is the key to our success. It inspires great innovation and innovative ideas. It is why Archer's is a household name in the GRC space. Companies, from F500 – F1000, come to Archer first - for our thought leadership and for our ability to meet customers where they are. As we continue to grow and evolve, our focus will remain the same: continue innovating, support our customers and employees and continue driving the risk management industry to new levels.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities and activities may change at any time with or without notice at management discretion based on business need.

Archer is committed to the principle of equal employment opportunity for all employees and applicants for employment and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Archer are based on business needs, job requirements and individual qualifications, without regard to race, color, religion, national origin, sex (including pregnancy), age, disability, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, protected veteran status, genetic information, or any other characteristic protected by federal, state or local laws. Archer will not tolerate discrimination or harassment based on any of these characteristics. This policy applies to all terms and conditions of employment, including recruiting, hiring, placement, promotion, termination, layoff, recall, transfer, leaves of absence, compensation, and training. All Archer employees are expected to support this policy and contribute to an environment of equal opportunity.

If you need a reasonable accommodation during the application process, please contact talent-acquisition@archerirm.com. All employees must be legally authorized to work in Country they are applying for. Archer and its approved consultants will never ask you for a fee to process or consider your application for a career with Archer. Archer reserves the right to amend or withdraw any job posting at any time, including prior to the advertised closing date.

Pay Transparency Notice: We’re committed to fair and transparent pay practices. In line with state pay transparency laws, the salary range for this role is available upon request. Please contact our Talent Acquisition team at Talent-Acquisition@archerirm.com for the range and related compensation details. Actual pay may vary based on location, experience, skills, and internal equity.