Pharmacy Clerk

Pharmacy Clerk / Pharmacy Assistant – Job Summary

We are seeking a dependable and motivated Pharmacy Clerk / Pharmacy Assistant to support our pharmacy team in delivering exceptional customer service and patient care. The ideal candidate will assist with prescription workflow, patient interactions, inventory management, and daily pharmacy operations while helping maintain a clean, organized, and professional pharmacy and clinic environment.

This role is ideal for someone who enjoys working in a fast-paced healthcare setting, has strong attention to detail, and takes pride in providing excellent service to patients while supporting both pharmacy and clinic operations.

Duties & Responsibilities

• Assist licensed pharmacists and pharmacy technicians with prescription preparation and dispensing
• Receive and process prescriptions, including data entry, labeling, packaging, and organizing medications under supervision
• Provide friendly and professional customer service to patients in person and over the phone
• Assist patients with over-the-counter product inquiries and direct clinical questions to the pharmacist
• Manage inventory, including stocking shelves, checking expiry dates, receiving orders, and maintaining proper storage of medications and supplies
• Process insurance claims and assist with administrative tasks such as filing, faxing, scanning, and maintaining patient records
• Maintain cleanliness and organization of the pharmacy, dispensary, waiting area, shelves, counters, workstations, refrigerators, and storage areas
• Perform regular cleaning duties including disinfecting surfaces, sweeping, mopping, garbage disposal, washroom upkeep, and maintaining a safe and hygienic workplace for staff and customer.
• Assist in maintaining the cleanliness and organization of the associated walk-in clinic and patient areas, including exam rooms, reception areas, waiting rooms, and common spaces
• Support workflow efficiency by helping with prescription pickup organization, blister pack preparation assistance, and delivery coordination when needed
• Follow all pharmacy policies, privacy regulations, safety standards, and infection control procedures

Requirements

• Previous pharmacy, healthcare, retail, janitorial, or customer service experience is considered an asset
• Pharmacy Assistant or Pharmacy Technician training/certification is an asset but not required
• Strong communication and interpersonal skills
• Excellent organizational skills and attention to detail
• Ability to multitask and work efficiently in a busy environment
• Basic computer and data entry skills
• Professional attitude with a strong commitment to patient confidentiality, cleanliness, and customer service
• Ability and willingness to assist with routine cleaning and maintenance duties for both pharmacy and clinic operations

What We Offer

• Supportive and professional healthcare environment
• Opportunity to gain valuable pharmacy and clinic experience
• Training and skill development opportunities
• Opportunity for long-term growth within our healthcare team

Pay: From $17.80 per hour

Benefits

• Casual dress
• Paid time off

Work Location: In person