Bilingual Customer Service Representative
Apex Sourcing & Info Services Pvt. Ltd.Role Overview
Apex Sourcing & Info Services Pvt. Ltd. is hiring a mid-level Bilingual Customer Service Representative. This is a full-time role in IN. Full responsibilities, required qualifications, and the apply link are listed in the description below.
Resume Keywords to Include
Make sure these keywords appear in your resume to improve ATS scoring
Sign up free to auto-tailor your resume with all these keywords and get a higher ATS score
Job Description
Role Overview:
You will be working as a Bilingual Customer Service Representative at Apex Sourcing & Info Services Pvt. Ltd. located in Sarita Vihar. Your primary responsibilities will include addressing customer inquiries, resolving concerns, providing support, and ensuring excellent customer satisfaction. You will act as the main point of contact for clients, manage customer interactions through various communication channels, and contribute to enhancing the overall customer experience.
Key Responsibilities:
- Addressing customer inquiries and resolving concerns promptly.
- Providing support to customers and ensuring high levels of customer satisfaction.
- Acting as the primary point of contact for clients.
- Managing customer interactions across multiple communication channels.
- Contributing to enhancing the overall customer experience.
Qualifications
- Strong skills in Customer Service, Customer Support, and ensuring Customer Satisfaction.
- Experience in improving Customer Experience and maintaining high-quality interactions.
- Excellent communication skills in English and one additional language.
- Proficiency in problem-solving and conflict resolution skills.
- Adaptability to work effectively in a fast-paced environment.
- High school diploma or equivalent required; a college degree is preferred.
- Previous customer service experience in a professional setting is a plus. Role Overview:
You will be working as a Bilingual Customer Service Representative at Apex Sourcing & Info Services Pvt. Ltd. located in Sarita Vihar. Your primary responsibilities will include addressing customer inquiries, resolving concerns, providing support, and ensuring excellent customer satisfaction. You will act as the main point of contact for clients, manage customer interactions through various communication channels, and contribute to enhancing the overall customer experience.
Key Responsibilities:
- Addressing customer inquiries and resolving concerns promptly.
- Providing support to customers and ensuring high levels of customer satisfaction.
- Acting as the primary point of contact for clients.
- Managing customer interactions across multiple communication channels.
- Contributing to enhancing the overall customer experience.
Qualifications
- Strong skills in Customer Service, Customer Support, and ensuring Customer Satisfaction.
- Experience in improving Customer Experience and maintaining high-quality interactions.
- Excellent communication skills in English and one additional language.
- Proficiency in problem-solving and conflict resolution skills.
- Adaptability to work effectively in a fast-paced environment.
- High school diploma or equivalent required; a college degree is preferred.
- Previous customer service experience in a professional setting is a plus.
Frequently Asked Questions
How do I apply for the Bilingual Customer Service Representative position at Apex Sourcing & Info Services Pvt. Ltd.?
Use the Apply button above to submit your application directly to Apex Sourcing & Info Services Pvt. Ltd.. Most applications take less than 5 minutes if your resume and contact details are ready, and you'll be routed to the employer's official application system to finish.
Where is the Bilingual Customer Service Representative position at Apex Sourcing & Info Services Pvt. Ltd. located?
This position is based in IN. Apex Sourcing & Info Services Pvt. Ltd. has not indicated remote or hybrid options for this role, so candidates should plan for on-site work.
What does a Bilingual Customer Service Representative at Apex Sourcing & Info Services Pvt. Ltd. earn?
Apex Sourcing & Info Services Pvt. Ltd. has not disclosed a salary range in this posting. Many employers share specifics later in the interview process; you can also ask during a recruiter screen if compensation transparency is important to you.
When was the Bilingual Customer Service Representative role at Apex Sourcing & Info Services Pvt. Ltd. posted?
This role was posted on May 1, 2026 (44 days ago). It's still listed as actively hiring; we re-confirm openings against the source system multiple times per day and remove closed roles.
AI-powered job search
Get every job scored to your resume
Upload your resume and get jobs ranked, your resume tailored, and employee contacts found automatically.
Get Started FreeNo credit card to start