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As we move America’s workforce toward the future, Amtrak connects businesses and communities across the country. We employ more than 20,000 diverse, energetic professionals in a variety of career fields throughout the United States. The safety of our passengers, our employees, the public and our operating environment is our priority, and the success of our railroad is due to our employees.

Are you ready to join our team?

Our values of ‘Do the Right Thing, Excel Together and Put Customers First’ are at the heart of what matters most to us, and our Core Capabilities, ‘Building Trust, Accountability, Effective Communication, Customer Focus, and Proactive Safety & Security’ are what every employee needs to know and do to be most impactful at Amtrak. By living the Amtrak values, focusing on our capabilities, and actively embracing and fostering diverse ideas, backgrounds, and perspectives, together we will honor our past and make Amtrak a company of the future.

Marketing Statement

This position can be located in Washington, D.C., Wilmington, DE or Philadelphia

Job Summary

The Senior Project Business Analyst is responsible for the ongoing review, identification, and execution of business processes and status reporting for infrastructure projects.

This position will develop business and technical requirements for projects or a substantial component of high-complexity programs in addition to performing complex data forensic analysis (i.e., for costs) for the same projects and programs. Work with business and technical experts to perform various types of analysis and identify and document requirements, processes, and specifications needed to complete project deliverables with a focus on effective use of people, tools, and technology within the context of the portfolio.

The successful candidate will focus on effective resource utilization, tools, and technology to assess interdependencies and support portfolio decisions. They will also support project controls department and maintain regular reporting of analytic results, status, risks, and documentation of issues as they arise, leveraging tools, data and process information collected throughout the project/program duration.

Essential Functions

• Support the program or portfolio intake process through governance by defining and documenting business and technical needs, deriving requirements, specifications, and user stories
• Conducts proactive, in-depth analysis of project and program data including costs, workforce utilization, and schedule performance
• Facilitate requirements-gathering meetings and documents issues, risks, and process gaps identified during project planning, execution, or change management activities
• Maintains documentation of lessons learned and updates the issue log in Amtrak’s project management tools
• Distribute critical project or program communications and other relevant information as directed by the Senior Project Controls Manager or Portfolio Director.
• Performs trend and variance analysis, identifying patterns and developing recommendations in collaboration with cross-functional stakeholders
• Manages version control of documents and supports the portfolio by leveraging tools such as SAP, Maximo, SharePoint, Power BI, and financial systems

Minimum Qualifications

• Bachelor’s degree requires or equivalent combination of training, education and relevant experience in lieu of a degree. Plus,
• 3 years of prior experience required
• Familiarity with scheduling, risk review, cost and scope for construction projects
• Understanding of distinct enterprise software systems such as SAP, Maximo or Power BI

Preferred Qualifications

• 5+ years of relevant experience preferred
• Familiarity and interest in railroad business operations, design, construction, or maintenance processes.
• Complementary set of critical thinking, analytical, and solutions-oriented abilities.
• Previous experience supporting large-scale railroad (or similar) projects and programs in the initiating, design, or construction phases.
• Practical knowledge of project scheduling, risk management, and cost controls

Knowledge, Skills, and Abilities

• Advanced Microsoft Office (Word, Excel, Visio, PowerPoint, MS Project)
• Knowledge in SAP, SharePoint and/or Power BI.
• Must have strong quantitative skills & experience taking raw data and drawing actionable insights from it.
• Strong focus on collaboration, team building, and customer service.
• Effectiveness is working diplomatically across teams with varying and competing objectives.
• Strong quantitative skills and ability to take raw data and drawing actionable insights
• Proven ability to effectively communicate with varying audiences and stakeholders.

Work Environment

• Hybrid role: 4 days in office per week
• Office-based position in a standard cubicle setting
• Regular use of computer for assignments and reporting
• Occasional travel as required

The salary/hourly range is $78,600.00 – $101,844.00. Pay is based on several factors including but not limited to education, work experience, certifications, etc. Depending on an employee’s assigned worksite or location, Amtrak may consider a geo-pay differential to be applied to the employee’s base salary. Amtrak may offer additional incentive and pay programs to recognize and reward our employees, including a short-term incentive bonus based upon factors such as individual and company performance that is commensurate with the level of the position.

Health and Wellbeing

Financial and Retirement

Work and Family Life Support

Health, Dental, and Vision Insurance

401K with Employer Match

Generous Paid Time Off

Wellness Programs

Railroad Retirement Benefits

Paid Caregiving Days and Backup Care

Health Savings Account

Public Service Student Loan Forgiveness

Fertility and Family Building Benefits

No-cost Personal Health Advocate

Student Loan Assistance

Adoption and Surrogacy Assistance

Medical Plan Opt-out Credit

Tuition and Education Reimbursement

Paid Family Leave

Life Insurance

Rail Pass Privileges

Short- and Long-term Disability Insurance

Employee Assistance Program

No-cost Financial Advisor Sessions

Commuter and Flexible Spending Accounts

Learn more about our benefits offerings here.

Requisition ID:166663

Work Arrangement:06-Onsite 4/5 Days Click here for more information about work arrangements at Amtrak.

Relocation Offered:No

Travel Requirements:Up to 25%

You power our progress through your performance.

We want your work at Amtrak to be more than a job. We want your career at Amtrak to be a fulfilling experience where you find challenging work, rewarding opportunities, respect among colleagues, and attractive compensation. Amtrak maintains a culture that values high performance and recognizes individual employee contributions.

Amtrak is committed to a safe workplace free of drugs and alcohol. All Amtrak positions requires a pre-employment background check that includes prior employment verification, a criminal history check and a pre-employment drug screen.

Candidates who test positive for marijuana will be disqualified, regardless of any state or local statute, ordinance, regulation, or other law that legalizes or decriminalizes the use or possession of marijuana, whether for medical, recreational, or other use. Amtrak's pre-employment drug testing program is administered in accordance with DOT regulations and applicable law.

In accordance with DOT regulations (49 CFR § 40.25), Amtrak is required to obtain prior drug and alcohol testing records for applicants/employees intending to perform safety-sensitive duties for covered Department of Transportation positions. If an applicant/employee refuses to provide written consent for Amtrak to obtain these records, the individual will not be permitted to perform safety-sensitive functions.

In accordance with federal law governing security checks of covered individuals for providers of public transportation (Title 6 U.S.C. §1143), Amtrak is required to screen applicants for any permanent or interim disqualifying criminal offenses.

Note that any education requirement listed above may be deemed satisfied if you have an equivalent combination of education, training and experience.

Amtrak is an equal opportunity employer and all qualified applicants will receive consideration for employment without regard to race/color, to include traits historically associated with race, including but not limited to, hair texture and hairstyles such as braids, locks and twists, religion, sex (including pregnancy, childbirth and related conditions, such as lactation), national origin/ethnicity, disability (intellectual, mental and physical), veteran status, marital status, ancestry, sexual orientation, gender identity and gender expression, genetic information, citizenship or any other personal characteristics protected by law.