Role Overview
American Water is hiring a mid-level Operations Supervisor. This is a full-time role in Cape Charles. Part of American Water's Risk hiring. Full responsibilities, required qualifications, and the apply link are listed in the description below.
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Job Description
Job Description
Job Title: Operations Supervisor
Posting Start Date: 4/24/26
Job Description
Primary Role
Manages the day-to-day operations of water and/or wastewater plant(s) in accordance with Company policies and procedures and all applicable governmental laws and regulations.
Key Accountabilities
- Assist with preparing and controlling local construction, operations, and maintenance within established budget limitations. (10%)
- Establish a program that will ensure all EPA Partnership for Safe Water goals are met on a period-by-period basis. (10%)
- Ensure local water and/or wastewater operations meet required standards and regulatory compliance targets. (10%)
- Supervise the implementation of standards, targets, policies, and plans to increase operational efficiency and effectiveness. (10%)
- Ensure operational integrity including quality, safety, reliability, health, and environmental compliance. (10%)
- Develop and direct cost-effective solutions to meet customer and technical requirements and encourage innovation. (10%)
- Implement effective reporting processes and provide analysis to the Production Director for reports, budgets, and business plans.
- Provide coaching, development, and leadership to employees.
- Reinforce workforce diversity and inclusive practices.
- Support Business Development in operational analysis, pricing, and integration for water and wastewater opportunities.
- Work collaboratively across regulated and non-regulated markets to mitigate business risk.
- Implement effective communication across all operational levels.
- Provide leadership adaptable to changing business environments.
- Promote open, constructive communication and knowledge sharing. (40%)
Knowledge/Skills
- Knowledge of regulated water/wastewater operations and applicable regulations.
- Knowledge of company policies, procedures, and management practices.
- Expert knowledge of operational processes.
Experience/Education
- 3–5 years supervising operational areas and managing performance targets.
- 2 or 4 year degree in operational discipline, management, or related technical discipline or equivalent.
Frequently Asked Questions
How do I apply for the Operations Supervisor position at American Water?
Use the Apply button above to submit your application directly to American Water. Most applications take less than 5 minutes if your resume and contact details are ready, and you'll be routed to the employer's official application system to finish.
Where is the Operations Supervisor position at American Water located?
This position is based in Cape Charles. American Water has not indicated remote or hybrid options for this role, so candidates should plan for on-site work.
What does a Operations Supervisor at American Water earn?
American Water has not disclosed a salary range in this posting. Many employers share specifics later in the interview process; you can also ask during a recruiter screen if compensation transparency is important to you.
When was the Operations Supervisor role at American Water posted?
This role was posted on April 25, 2026 (51 days ago). It's still listed as actively hiring; we re-confirm openings against the source system multiple times per day and remove closed roles.
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