Customer Service Manager / Customer Experience

Job Title: Customer Support Executive Location: Delhi (Netaji Subhash Place)

Experience: 1 - 3 Years

We are hiring a Customer Support Executive to handle inbound calls and chat processes. The role involves resolving customer queries, building strong relationships, and ensuring high customer satisfaction.

Key Responsibilities:

Chats, Live Chats, Mails and customer inquiries.

Resolve complaints, provide solutions, and follow up.

Maintain records and process customer accounts.

Meet service targets and follow company policies.

Requirements

1 - 3 years of customer support experience.

Excellent English communication skills (spoken & written).

Tech-savvy, quick learner, proficient in MS Excel.

Knowledge of Zoho CRM is an added advantage.

Salary: Upto 3 LPA

If you are customer-focused, proactive, and eager to grow, wed love to hear from you!

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