Sales Account Manager – Logistics / 3PL

About the Opportunity A growing third-party logistics (3PL) company in the GTA is looking for a Sales Specialist to support both revenue growth and day-to-day customer relationships.

Alpha Omega HR & Recruiting is supporting the recruitment for this role on behalf of the employer.

This role offers a base salary plus commission, with earning potential tied to new and existing customer revenue.

This is a hybrid inside sales and client-facing role that blends quoting, follow-up, and coordination with operations. You’ll work closely with internal teams to ensure shipments move smoothly from quote to delivery, while building long-term relationships with customers along the way.

If you enjoy a role where you can see the full lifecycle of a shipment, stay close to clients, and contribute to business growth without constant cold calling, this could be a strong fit.

Key Responsibilities

• Respond to inbound sales inquiries by phone and email
• Prepare and follow up on quotes, proposals, and service information
• Support revenue growth from new and existing customers
• Coordinate bookings and shipments with internal operations teams
• Track orders and proactively communicate updates to clients
• Maintain accurate customer records and sales activity logs
• Assist with post-delivery support, issue resolution, and feedback
• Build long-term client relationships through consistent follow-up

What We’re Looking For

• Experience in inside sales, logistics, transportation, 3PL, or customer-facing roles
• Strong communication and follow-up skills
• Highly organized with the ability to manage multiple priorities
• Comfortable using email, CRM tools, and booking systems
• Customer-focused and solution-oriented mindset
• Experience in the Canadian logistics market is an asset
• Education in logistics, supply chain, or business is considered an asset

Compensation & Growth

• Base salary plus commission structure
• Opportunity to grow with an expanding logistics organization
• Exposure to operations, sales strategy, and customer accounts
• Supportive team environment with direct collaboration across departments

Schedule: Full-time, Monday to Friday, 9:00 a.m. – 5:00 p.m.

Work Location: In-office role located in North York, Ontario. This position is not remote.

Job Type: Full-time

Pay: $44,000.00-$49,000.00 per year

Benefits

• On-site parking

Application question(s):

• This role involves quoting, client follow-up, and coordination with operations teams. Are you comfortable managing multiple accounts and priorities in a fast-paced environment?

Experience

• inside sales or sales specialist : 2 years (required)
• transportation, logistics, or 3PL industry: 2 years (preferred)
• CRM or booking/order management systems: 2 years (required)

Work Location: In person