Job Summary

The Air Export & Import Specialist is responsible for coordinating international air freight shipments, with primary emphasis on export operations and support for import activities. This position manages shipment activity from booking through final delivery, ensures compliance with regulatory and customer requirements, and works closely with warehouses, carriers, trucking partners, and internal teams to deliver a high level of service.

Duties and Responsibilities

• Responsibilities include, but are not limited to, the following:
• Coordinate air export shipments from booking through departure and final destination notification
• Prepare and process shipping documents including HAWB, MAWB, manifests, and AES filings
• Ensure shipment files are complete, accurate, and updated in internal systems
• Verify documentation is available and accurate for scheduled pickups and deliveries
• Perform required security screenings and maintain Known Shipper documentation
• Ensure compliance with TSA, FAA, IATA, and customer shipping requirements
• Coordinate with warehouse personnel to confirm cargo counts, dimensions, labels, and readiness for tender to airlines
• Process arrival notices and monitor inbound flight status for import shipments
• Coordinate with customs brokers to support timely cargo clearance
• Arrange cargo recovery from airline terminals and final delivery with local transportation providers
• Inspect freight for shortages or damage when required and initiate OS&D reporting
• Resolve shipment issues, delays, and documentation discrepancies in a timely manner
• Provide shipment updates and professional communication to customers, vendors, and internal stakeholders
• Support special projects and other duties as assigned

Qualifications

• Strong organizational skills and attention to detail
• Ability to manage multiple priorities in a fast-paced environment
• Strong verbal and written communication skills
• Ability to work independently and as part of a team
• Strong problem-solving skills with a sense of urgency
• Customer-focused approach with professional communication skills
• Reliable attendance and commitment to daily operational deadlines

Education and Experience

• 2–5 years of experience in freight forwarding, logistics, or air freight operations preferred
• Working knowledge of international air freight processes and documentation
• Knowledge of Incoterms 2020 preferred
• Knowledge of IATA regulations preferred
• Experience using transportation or logistics management systems preferred
• Proficiency in Microsoft Office applications required
• IATA Dangerous Goods certification preferred

Requirements

• Ability to work onsite during standard business hours
• Flexibility to work overtime as needed based on business demands
• Ability to pass TSA-required background screening
• Ability to sit, stand, walk, and use a computer for extended periods
• Ability to communicate effectively with warehouse teams, drivers, airline personnel, and office staff

Benefits

• Medical, Vision, and Dental Insurance
• Basic Life and AD&D Insurance
• Company-paid Long-Term Disability
• Company-paid Short-Term Disability
• Paid Vacation (PTO) & Holiday Pay
• Paid Sick Time Off
• 401(k) Plan with Employer Matching
• Health FSA and Dependent Care FSAs available
• Additional optional benefits including Commuter Benefits, Pet Insurance, Renters Insurance, and a Pharmacy Discount Program

Allstates WorldCargo is an equal opportunity employer.

About Us

Allstates WorldCargo is one of the most established freight forwarders in the United States. Founded in 1961 and recently named one of Inbound Logistics’ Top 100 3PL Providers, we deliver reliable, scalable logistics solutions across air, ocean, ground, and final mile.

Headquartered in Orlando, FL with 51 offices throughout North America and a global network that supports every major market, we combine decades of experience with forward-thinking technology to create solutions for our clients.

As a stable organization with a strong record of customer satisfaction, we are committed to long-term growth for our company, our customers, and our team members. Many of our team members have been with the company for decades, with an average tenure of nearly 20 years. We foster a culture of accountability, continuous improvement, and professional development.

If you’re looking to join a company that values innovation and results, we encourage you to explore opportunities with Allstates WorldCargo.