MD Claims Adjuster

Job Description

The Material Damage Claims Adjuster is responsible for investigating and confirming the facts of loss for automobile accidents. This role determines coverage, liability, damages and otherwise adjusts and negotiates claims within authority.

We seek an experienced Material Damage Claims Adjuster, preferably located in the CST or MST time zones. The ideal candidate will possess exceptional communication skills, a strong customer service orientation, keen attention to detail, a metrics‑driven mindset with the ability to meet performance goals, and strong organizational skills to manage multiple tasks in a fast‑paced environment. Experience with end‑to‑end claims ownership, liability assessment, and coverage investigation, along with delivering a high level of service to policyholders throughout the claims process, is required.

Key Responsibilities

• Apply a basic understanding of systems and technology used within the company.
• Partner to determine subrogation or fraud potential and how to handle.
• Exhibit a basic understanding of insurance policies written by the company, the industry, and organizational relationships within the company and department.
• Handle basic investigation regarding most aspects of auto claims (coverage, liability and damages).
• Begin recognizing and identifying body parts of a vehicle and other potential property damage.
• Identify customer needs and work to meet those needs using appropriate customer service skills.

Supervisory Responsibilities

This job does not have supervisory duties.

Skills

Auto Insurance Claims, Automobile Accidents, Claims Administration, Claims Resolution, Insurance Policies, Metrics Driven, Multitasking, Organizing, Property Damage.

Compensation

Base compensation offered for this role is:

Adjuster Analyst III: $50,000./salary

Adjuster Cons I: $53,500./salary

Compensation is based on experience and qualifications. Total compensation for this role may include additional components, such as incentive pay (for example, commission or bonus), if applicable.

Benefits

National General Holdings Corp. is an Equal Opportunity (EO) employer – Veterans/Disabled and other protected categories. All qualified applicants will receive consideration for employment regardless of any characteristic protected by law. Candidates must possess authorization to work in the United States, as it is not our practice to sponsor individuals for work visas. In the event you need assistance or accommodation in completing your online application, please contact NGIC main office by phone at .

EEO

Statement

Effective July 1, 2014, under Indiana House Enrolled Act (HEA) 1242, it is against public policy of the State of Indiana and a discriminatory practice for an employer to discriminate against a prospective employee on the basis of status as a veteran by refusing to employ an applicant on the basis that they are a veteran of the armed forces of the United States, a member of the Indiana National Guard or a member of a reserve component.

It is the Company’s policy to employ the best qualified individuals available for all jobs. Therefore, any discriminatory action taken on account of an employee’s ancestry, age, color, disability, genetic information, gender, gender identity, gender expression, sexual and reproductive health decision, marital status, medical condition, military or veteran status, national origin, race (including traits historically associated with race), religion (including religious dress), sex, or sexual orientation that adversely affects an employee's terms or conditions of employment is prohibited.

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