Job Overview

We are seeking a dedicated and skilled Medical Assistant to join our healthcare team. The ideal candidate will thrive in a fast-paced environment, providing exceptional patient service in a outpatient care setting. This role requires a strong attention to detail and reliability. The Medical Assistant will play a crucial role in enhancing patient care and ensuring smooth operations within the facility.

Clinical Care & Patient Support

• Assist healthcare providers with patient examinations and procedures.
• Prepare patients by obtaining vital signs, height, weight, blood pressure, medication lists, and allergy histories.
• Administer allergy injections, biologics, and perform specialty‑specific testing (spirometry, peak‑flow, skin testing).
• Monitor patients during post‑injection observation periods and recognize early signs of adverse reactions, following emergency protocols as needed.
• Educate patients on inhaler/spacer use, asthma action plans, test preparation, and general care instructions.
• Administer medications per provider direction and document all care accurately in the EHR.

Clinical Operations & Safety

• Maintain clean, organized exam rooms and ensure proper functioning of equipment.
• Uphold infection‑control standards and assist with inventory and supply management.
• Participate in emergency readiness and maintain familiarity with all safety procedures.

Communication & Patient Service

• Serve as a liaison between patients and providers to support excellent care.
• Communicate with pharmacies and labs; process medication refills via phone, fax, and electronic systems.
• Provide exceptional customer service to patients and families.

Administrative Duties

• Answer phones, take detailed messages, and assist with scheduling.
• Complete prior authorizations, scan/file charts, and manage incoming/outgoing faxes.
• Handle patient messages and documentation promptly within the EHR.

Multi‑Site Support

• Travel to other practice locations as needed to support clinical operations.

Qualifications

• 5 years of experience as a Medical Assistant or in a similar role within a healthcare setting is preferred.
• Excellent interpersonal skills with a focus on patient service and care.
• Ability to multi task and work effectively in a high patient volume environment
• Must demonstrate a commitment to ongoing professional development in the medical field.
• CPR Certified
• Ability to pay attention to details.
• Availability to work late afternoon/ evening hours as our patients need after school and work times. Please thoroughly review our website for specific hours as they are listed.
• Reliable transportation is required to travel between our other office locations as needed.

Preferred

• Certified/Registered MA credential (CMA, RMA, CCMA)
• Previous allergy, asthma, or immunology experience
• Experience administering injections
• Comfort working with infants, children, and adults
• Familiarity with spirometry and allergy testing procedures

Join our team to make a difference in patient care while advancing your career in the medical profession!

Job Type: Full-time

Pay: $17.00 - $20.00 per hour

Benefits

• 401(k)
• Dental insurance
• Health insurance
• Paid time off
• Vision insurance

Application Question(s):

• What interests you most about this position?
• Describe your ideal work environment? What is needed for you to excel?
• If a sick patient calls and wants medications sent to the pharmacy, can you walk me through your process to get this task accomplished?

Experience

• medical assistant: 3 years (Required)

Ability to Commute:

• White Marsh, MD 21162 (Required)

Work Location: In person