Role Summary

The Apprentice, Learning & Training supports the effective delivery of learning initiatives by providing administrative, coordination, and communication support to the Learning and Training team. The role works closely with learning partners and stakeholders to ensure training programs are well-organised, visible, and accurately tracked.

Key Responsibilities

• Support the coordination and administration of Rewards and Recognition programs in line with program objectives.
• Assist learning partners in the design, scheduling, publishing, and maintenance of training calendars.
• Manage training logistics, including room bookings, session setup, materials coordination, and attendance tracking.
• Maintain and update Learning and Training dashboards to ensure timely, accurate, and reliable reporting.
• Design and distribute communications (e.g., emails, posters, intranet content) to promote learning programs and increase employee awareness and participation.
• Provide general administrative support to enable smooth execution of Learning and Training initiatives.

Performance Objectives: Apprentice, AGS Learning & Training

1. Operational Support & Execution

• Deliver consistent and reliable administrative support to Learning and Training initiatives with minimal supervision.
• Ensure training logistics are managed efficiently, and sessions are executed without avoidable issues.

2. Learning Calendar & Coordination Effectiveness

• Support learning partners in publishing accurate and up-to-date training calendars aligned with business needs.
• Ensure timely communication of schedule changes and training updates to stakeholders.

3. Data Accuracy & Reporting

• Maintain Learning and Training dashboards with a high level of data accuracy and timeliness.
• Track attendance and participation metrics to support reporting and decision-making.

4. Communication & Engagement

• Design clear, engaging, and timely communications to increase awareness and participation in learning initiatives.
• Contribute ideas to improve visibility and employee engagement with Learning and Training programs.

5. Quality & Continuous Improvement

• Demonstrate attention to detail and a proactive approach to improving processes and administrative efficiency.
• Actively seek feedback to enhance coordination, communication, and overall support to the Learning and Training team.

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Alcon is an Equal Opportunity Employer and takes pride in maintaining a diverse environment. We do not discriminate in recruitment, hiring, training, promotion or other employment practices for reasons of race, color, religion, gender, national origin, age, sexual orientation, gender identity, marital status, disability, or any other reason.