Role Overview
Alberta Health Services is hiring a mid-level Telecom Operator/Dispatcher. This is a full-time role in CA. Part of Alberta Health Services's Security hiring, posted 3 weeks ago. Full responsibilities, required qualifications, and the apply link are listed in the description below.
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Job Description
Your Opportunity:
As a Telecom Operator at AHS, you will monitor radio activities and receive calls for security requests. You'll provide timely and efficient documentation of all AHS Provincial Protective Services officers’ activities, work within various information data base systems and coordinate the administrative assignment of Protective Services officers working in AHS site. You'll maintain awareness of field activities, ensure pertinent operational information is shared, and provide an immediate link to emergency and non- emergency assistance on behalf of Protective Services Officers. This posting may be used to fill multiple vacancies.
Description
As the Telecommunications Officer you will monitor radio activity to maintain awareness of field activities, ensure pertinent operational information is shared and provide an immediate link to emergency and non-emergency assistance on behalf of Protective Services Officers.
Classification: Telecom Operator/Dispatcher Union: AUPE GSS Unit and Program: Protective Services, Security Operations Centre Primary Location: Southport Tower Location Details: As Per Location Multi-Site: Not Applicable FTE: 1.00 Posting End Date: 25-MAY-2026 Employee Class: Regular Full Time Date Available: 13-JUL-2026 Hours per Shift: 12 Length of Shift in weeks: 8 Shifts per cycle: 26 Shift Pattern: : 4 On 4 Off Days, Evenings, Nights, & Weekends Days Off: As Per Rotation Minimum Salary: $31.61 Maximum Salary: $38.56 Vehicle Requirement: Not Applicable
Required Qualifications:
Completion of Grade 12. Completion of certificate or diploma related to Emergency Communications and Response, Law Enforcement, Security or Criminology. Must be eligible for Solicitor General's Community Peace Officer Level II appointment.
Additional Required Qualifications:
High level of experience with Microsoft Office and email required. Demonstrated telephone skills are required. 3 – 5 years’ experience in a customer service environment. Requires a high degree of customer service, problem solving, interpersonal skills and critical thinking. Must have demonstrated experience resolving complex client issues. Excellent command of the English language, both written and verbal is required; superior active listening and interpretative skills are required.
Preferred Qualifications
Valid First Aid certificate, BCLS-HCP training.
Frequently Asked Questions
How do I apply for the Telecom Operator/Dispatcher position at Alberta Health Services?
Use the Apply button above to submit your application directly to Alberta Health Services. Most applications take less than 5 minutes if your resume and contact details are ready, and you'll be routed to the employer's official application system to finish.
Where is the Telecom Operator/Dispatcher position at Alberta Health Services located?
This position is based in CA. Alberta Health Services has not indicated remote or hybrid options for this role, so candidates should plan for on-site work.
What does a Telecom Operator/Dispatcher at Alberta Health Services earn?
Alberta Health Services has not disclosed a salary range in this posting. Many employers share specifics later in the interview process; you can also ask during a recruiter screen if compensation transparency is important to you.
When was the Telecom Operator/Dispatcher role at Alberta Health Services posted?
This role was posted on May 16, 2026 (23 days ago). It's still listed as actively hiring; we re-confirm openings against the source system multiple times per day and remove closed roles.
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