Senior Connectivity Partner Manager (Mandarin speaking)

The Community You Will Join: 

This role is part of the Key Accounts team at Airbnb who manages the partner relationships with our largest Supply Enterprises & API connectivity software partners.

The Difference You Will Make:

We are looking for an experienced and proactive Senior Connectivity Partner Manager to accelerate our API Connectivity Partnerships. As a member of the Key Accounts team, you will be managing partner relationships with strategic supply partners, including distribution software companies and other IT solutions for Airbnb’s accommodation partners in APAC. You will be responsible for prospecting, contracting, on-boarding and optimizing strategic partnerships to accelerate growth and performance on both sides. You will be reporting to the Regional Key Accounts Lead in APAC.

A Typical Day:

• Own a portfolio of Airbnb’s key partners and act as the key representative for these partners. 
• Execute a global win-win strategy for your portfolio that drives value to all parties and positions Airbnb as a top strategic partner across all distribution channels. 
• Develop strong and trusting relationships with executives and decision makers/key influencers within your API customers portfolio, ensure that the partnership is held to the highest industry standards and that commercial agreements as well as service-level agreements (SLAs) are met.
• Analyze data and utilize data-driven recommendations to identify and action on strategic growth opportunities.
• Prospect, onboard and optimize new API partners (technical integration, onboarding and growth of hosts/listings).
• Work with quarterly goals, measure success against performance KPIs, feature adoption and supply acquisition growth targets.
• Develop a deep understanding of the technical integrations of various software partners so that you can provide the right support to your clients.
• Build close working relationships with internal stakeholders (Product, Tech Support, Regional Sales, Revenue Operations, Legal) to influence their roadmaps and ensure that their teams provide support for key partners to unlock growth opportunities.
• Educate clients on our product roadmap, and all significant product changes to accelerate feature adoption with the aim to excel our mutual guest experience.
• Conduct regular business reviews, QBRs and formal presentations for internal and external purposes.
• Develop deep knowledge of your assigned clients’ business and become the go-to source for information for internal and external stakeholders relating to market dynamics and business needs across your territory. 
• Represent Airbnb in external meetings and industry events, specifically engaging with our community of Chinese-speaking hosts.

Your Expertise:

• 10+ years of professional experience in Connectivity and/or Partnership / Key Accounts Management role at a global technology or tech hospitality company.
• World-class account management experience with a strong track record of successfully growing a book of business/geographic area and building successful client relationships.
• Experience in the hospitality technology space, knowledge of OTA specifications, and experience with API integrations strongly preferred.
• Experience developing and executing sales and marketing initiatives in collaboration with external partners.
• Experience in analyzing, structuring and negotiating complex deals that align across multiple busi