Technical Account Manager

Join Our Team as a Technical Account Manager!

About Us: Air Wise Sales Inc. is a leading manufacturer of custom air handling units in North America, with two strategically located production facilities in Hamilton, ON, and Nisku, AB. Our commitment to quality and innovation positions us at the forefront of the industry, enabling us to serve clients across North America.

What You’ll Do: As a Technical Account Manager, you’ll be at the heart of our growth strategy. You will dive deep into Air Wise’s policies and procedures, leveraging your knowledge to drive sales and expand our market presence. Your role will be dynamic, allowing you to work both independently and collaboratively with a talented team of engineers.

Why You’ll Love This Role:

• Autonomy & Impact: Enjoy the freedom to manage your responsibilities with minimal supervision while making a tangible impact on our business.
• Engaging Environment: Thrive in a fast-paced setting where your problem-solving skills and creativity can shine.
• Growth Opportunities: We value motivation and talent, and we’re committed to supporting your professional development.
• Uncapped Commission: Strong base salary with bonuses and an uncapped ability to increase annual earnings

What We’re Looking For:

• Strong communication skills to effectively engage with clients and colleagues.
• A proactive approach to learning and applying new strategies.
• The ability to maintain high-quality standards and a drive to grow the business

Responsibilities and Duties include:

• Conduct thorough research to identify market trends, opportunities, and competitive landscape and develop long-term business strategies.
• Build and maintain strong relationships with key clients
• Identify growth opportunities within existing accounts through analysis, client interaction, and solution alignment.
• Propose and execute account growth strategies such as upselling, and cross-selling of additional products/services.
• Develop and present compelling proposals, quotes, and ROI-based business cases for account expansion.
• Collaborate with marketing and product teams to develop customized campaigns and solutions tailored to client needs.
• Attend industry networking events to foster connections and build partnerships
• Monitor account performance metrics including revenue growth, renewal rates, and client engagement.
• Prepare and present regular account status updates and forecasts to senior leadership.
• Maintain accurate and up-to-date records in CRM
• Identify and pursue new business opportunities through various channels
• Prepare technical and pricing proposals in timely manner
• Communicate with customers to understand their needs and provide them with optimal solutions that best fit their applications
• Coordinate orders and delivery requirements with the factory
• Work closely with marketing, sales, and product development teams to align strategies and tactics.
• Coordinate shop drawings submission with AWSI’s engineering team
• Leverage new and existing technologies to promote AWSI’s growth and competitive edge
• Effectively manage sales pipeline to ensure targets are hit on a regular basis
• Work closely with team to communicate sales pipeline and plan for production demand
• Promote teamwork and good company morale; mentor and knowledge share with teammates
• Conduct yourself with the highest ethical standards

Qualifications & Education:

• Degree in mechanical engineering or equivalent is preferred
• Minimum of 3 years of experience in technical sales
• Bilingual English/French a strong asset
• Strong knowledge in designing and manufacturing of custom air handling units
• Proficient background in HVAC fundamentals and knowledge of HVAC systems, gas & cooling
• Ability to rapidly learn new concepts with little supervision
• Good oral and written communication skills
• Good time management skills
• Willingness to Travel

Join Us!

If you’re ready to take your career to the next level with a company that values innovation and teamwork, apply today and help us shape the future of air handling solutions!

We thank all applicants for their interest, however, due to a high volume of applications, only those selected for interview will be contacted.

Please note:

We value transparency in our hiring practices. In compliance with employment legislation, we confirm that AI-based tools are not used at any stage of this recruitment process.

This posting is for one present vacancy within our organization.

Job Types: Full-time, Permanent

Benefits

• Company events
• Dental care
• Extended health care
• Life insurance
• Paid time off
• Vision care
• Work from home

Ability to commute/relocate:

• Hamilton, ON: reliably commute or plan to relocate before starting work (preferred)

Language:

• French (preferred)

Work Location: Hybrid remote in Hamilton, ON