Role Overview
AI CERTs is hiring a mid-level Customer success manager channel partner experience. This is a full-time role in Noida. Full responsibilities, required qualifications, and the apply link are listed in the description below.
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Job Description
Company Description
AI CERTs® is a New York City-headquartered certification company focused on advancing professional skills in AI and Blockchain technologies. With an ambition of certifying one billion individuals globally, we aim to equip professionals with industry-relevant, vendor-aligned, and role-specific certifications. Our programs are designed to prepare learners to become AI-Ready, Job-Ready, and Future-Ready. Guided by a mission to champion lifelong learning, AI CERTs® is on the trajectory to becoming a leading innovator in the certification landscape.
Role Description
This is a full-time, on-site role located in Bengaluru for a Customer Success Manager specializing in channel partner experience. The selected individual will be responsible for nurturing strong relationships with channel partners, ensuring customer satisfaction, and implementing strategies to enhance customer retention and loyalty. Additional responsibilities include proactive relationship building, analyzing customer data to identify trends, and ensuring the seamless delivery of services while meeting organizational objectives.
Qualifications
- Proven skills in Customer Satisfaction, Customer Retention, and Customer Service to ensure client success and loyalty
- Experience in Relationship Building and maintaining strong, long-term connections with channel partners
- Strong Analytical Skills to evaluate data, identify trends, and implement effective customer success strategies
- Exceptional communication and interpersonal abilities
- Project management skills to handle multiple priorities and meet deadlines effectively
- Prior experience in customer success, account management, or a related field is preferred
- Bachelor's degree in Business Administration, Marketing, or a related field is advantageous
Frequently Asked Questions
How do I apply for the Customer success manager channel partner experience position at AI CERTs?
Use the Apply button above to submit your application directly to AI CERTs. Most applications take less than 5 minutes if your resume and contact details are ready, and you'll be routed to the employer's official application system to finish.
Where is the Customer success manager channel partner experience position at AI CERTs located?
This position is based in Noida. AI CERTs has not indicated remote or hybrid options for this role, so candidates should plan for on-site work.
What does a Customer success manager channel partner experience at AI CERTs earn?
AI CERTs has not disclosed a salary range in this posting. Many employers share specifics later in the interview process; you can also ask during a recruiter screen if compensation transparency is important to you.
When was the Customer success manager channel partner experience role at AI CERTs posted?
This role was posted on April 14, 2026 (62 days ago). It's still listed as actively hiring; we re-confirm openings against the source system multiple times per day and remove closed roles.
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