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Job Description
<div class="content-intro"><p></p>
<p><strong>About Agoda</strong></p>
<p>At Agoda, we bridge the world through travel. Our story began in 2005, when two lifelong friends and entrepreneurs, driven by their passion for travel, launched Agoda to make it easier for everyone to explore the world. </p>
<p> </p>
<p>Today, we are part of Booking Holdings [NASDAQ: BKNG], with a diverse team of over 7,000 people from 90 countries, working together in offices around the globe. Every day, we connect people to destinations and experiences, with our great deals across our millions of hotels and holiday properties, flights, and experiences worldwide.</p>
<p> </p>
<p>No two days are the same at Agoda. Data and technology are at the heart of our culture, fueling our curiosity and innovation. If you’re ready to begin your best journey and help build travel for the world, join us.</p></div><p><strong><span data-contrast="auto">Overview:</span></strong><span data-ccp-props="{"134233117":true,"134233118":true,"201341983":0,"335559739":160,"335559740":240}"> </span></p>
<p><span data-contrast="auto">We are looking for analysts to join the largest and fastest growing online hotel booking platform in Asia based in Bangkok, Thailand. Agoda is a strongly data driven organization: as a Data Analyst, your insights will impact strategic and tactical decisions driving business growth.</span><span data-ccp-props="{"134233117":true,"134233118":true,"201341983":0,"335559739":160,"335559740":240}"> </span></p>
<p><strong><span data-contrast="auto">Responsibilities: </span></strong><span data-ccp-props="{"134233117":true,"134233118":true,"201341983":0,"335559739":160,"335559740":240}"> </span></p>
<p><span data-contrast="auto">You will work in the Data Analytics team to deliver significant and action-oriented analyses and recommendations to your stakeholders, to help drive decision-making with insights from customer data analysis.</span><span data-ccp-props="{"134233117":true,"134233118":true,"201341983":0,"335559739":160,"335559740":240}"> </span></p>
<p><span data-contrast="auto">Your work will be project-oriented, since you will get the opportunity to own analytical projects, starting from understanding stakeholder needs and problem definition, to the analysis and interpretation of results as well as communicating the findings to the Operational teams or other groups in Agoda (Marketing, Product, Partners Services). Typical analysis projects can be:</span><span data-ccp-props="{"134233117":true,"134233118":true,"201341983":0,"335559739":160,"335559740":240}"> </span></p>
<ul>
<li data-leveltext="" data-font="Symbol" data-listid="1" data-aria-posinset="1" data-aria-level="1"><span data-contrast="auto">Predictive modeling, e. g. of customer wait times or future call demand</span><span data-ccp-props="{"134233117":true,"134233118":true,"201341983":0,"335559739":160,"335559740":240}"> </span></li>
<li data-leveltext="" data-font="Symbol" data-listid="1" data-aria-posinset="2" data-aria-level="1"><span data-contrast="auto">Segmentation of customers based on differing usage patterns of our customer service</span><span data-ccp-props="{"134233117":true,"134233118":true,"201341983":0,"335559739":160,"335559740":240}"> </span></li>
<li data-leveltext="" data-font="Symbol" data-listid="1" data-aria-posinset="3" data-aria-level="1"><span data-contrast="auto">Design and implementation of new dashboards for business users </span><span data-ccp-props="{"134233117":true,"134233118":true,"201341983":0,"335559739":160,"335559740":240}"> </span></li>
</ul>
<p><span data-contrast="auto">Responsibilities are:</span><span data-ccp-props="{"134233117":true,"134233118":true,"201341983":0,"335559739":160,"335559740":240}"> </span></p>
<ul>
<li data-leveltext="" data-font="Symbol" data-listid="2" data-aria-posinset="4" data-aria-level="1"><span data-contrast="auto">Work with stakeholders to understand their business needs and identify opportunities for analysis insight to inform their decision-making</span><span data-ccp-props="{"134233117":true,"134233118":true,"201341983":0,"335559739":160,"335559740":240}"> </span></li>
<li data-leveltext="" data-font="Symbol" data-listid="2" data-aria-posinset="4" data-aria-level="1"><span data-contrast="auto">Understand and report to your team and senior management on business performance</span><span data-ccp-props="{"134233117":true,"134233118":true,"201341983":0,"335559739":160,"335559740":240}"> </span></li>
<li data-leveltext="" data-font="Symbol" data-listid="2" data-aria-posinset="4" data-aria-level="1"><span data-contrast="auto">Ensure delivery of regular reports on time and without error</span><span data-ccp-props="{"134233117":true,"134233118":true,"201341983":0,"335559739":160,"335559740":240}"> </span></li>
<li data-leveltext="" data-font="Symbol" data-listid="2" data-aria-posinset="4" data-aria-level="1"><span data-contrast="auto">Self-manage delivery of analytical projects </span><span data-ccp-props="{"134233117":true,"134233118":true,"201341983":0,"335559739":160,"335559740":240}"> </span></li>
<li data-leveltext="" data-font="Symbol" data-listid="2" data-aria-posinset="4" data-aria-level="1"><span data-contrast="auto">Defining the business problem</span><span data-ccp-props="{"134233117":true,"134233118":true,"201341983":0,"335559739":160,"335559740":240}"> </span></li>
<li data-leveltext="" data-font="Symbol" data-listid="2" data-aria-posinset="4" data-aria-level="1"><span data-contrast="auto">Determining the analytical approach</span><span data-ccp-props="{"134233117":true,"134233118":true,"201341983":0,"335559739":160,"335559740":240}"> </span></li>
<li data-leveltext="" data-font="Symbol" data-listid="2" data-aria-posinset="4" data-aria-level="1"><span data-contrast="auto">Efficiently extract relevant data</span><span data-ccp-props="{"134233117":true,"134233118":true,"201341983":0,"335559739":160,"335559740":240}"> </span></li>
<li data-leveltext="" data-font="Symbol" data-listid="2" data-aria-posinset="4" data-aria-level="1"><span data-contrast="auto">Appropriately use statistical and data analysis techniques</span><span data-ccp-props="{"134233117":true,"134233118":true,"201341983":0,"335559739":160,"335559740":240}"> </span></li>
<li data-leveltext="" data-font="Symbol" data-listid="2" data-aria-posinset="4" data-aria-level="1"><span data-contrast="auto">Sharing your findings using impactful data visualizations and efficient communication</span><span data-ccp-props="{"134233117":true,"134233118":true,"201341983":0,"335559739":160,"335559740":240}"> </span></li>
<li data-leveltext="" data-font="Symbol" data-listid="2" data-aria-posinset="4" data-aria-level="1"><span data-contrast="auto">Balance multiple priorities, updating stakeholders on progress and expected delivery</span><span data-ccp-props="{"134233117":true,"134233118":true,"201341983":0,"335559739":160,"335559740":240}"> </span></li>
<li data-leveltext="" data-font="Symbol" data-listid="2" data-aria-posinset="4" data-aria-level="1"><span data-contrast="auto">Encourage and train department members in best practice use of Agoda data, analysis techniques and interpretation</span><span data-ccp-props="{"134233117":true,"134233118":true,"201341983":0,"335559739":160,"335559740":240}"> </span></li>
</ul>
<p><strong><span data-contrast="auto">Qualifications and Experience</span></strong><span data-ccp-props="{"134233117":true,"134233118":true,"201341983":0,"335559739":160,"335559740":240}"> </span></p>
<ul>
<li data-leveltext="" data-font="Symbol" data-listid="3" data-aria-posinset="1" data-aria-level="1"><span data-contrast="auto">Bachelor’s degree in computer sciences, engineering, mathematics, statistics, data science or a related degree program with outstanding academic results</span><span data-ccp-props="{"134233117":true,"134233118":true,"201341983":0,"335559739":160,"335559740":240}"> </span></li>
<li data-leveltext="" data-font="Symbol" data-listid="3" data-aria-posinset="2" data-aria-level="1"><span data-contrast="auto">4+ years of relevant experience, preferably working with large datasets and experimentation</span><span data-ccp-props="{"134233117":true,"134233118":true,"201341983":0,"335559739":160,"335559740":240}"> </span></li>
<li data-leveltext="" data-font="Symbol" data-listid="3" data-aria-posinset="3" data-aria-level="1"><span data-contrast="auto">SQL proficiency required: can extract data from large databases using SQL to develop data queries</span><span data-ccp-props="{"134233117":true,"134233118":true,"201341983":0,"335559739":160,"335559740":240}"> </span></li>
<li data-leveltext="" data-font="Symbol" data-listid="3" data-aria-posinset="4" data-aria-level="1"><span data-contrast="auto">Excellent problem-solving skills including the ability to analyze and resolve complex problems</span><span data-ccp-props="{"134233117":true,"134233118":true,"201341983":0,"335559739":160,"335559740":240}"> </span></li>
<li data-leveltext="" data-font="Symbol" data-listid="3" data-aria-posinset="4" data-aria-level="1"><span data-contrast="auto">Expert Excel user: able to understand and build complex spreadsheets</span><span data-ccp-props="{"134233117":true,"134233118":true,"201341983":0,"335559739":160,"335559740":240}"> </span></li>
<li data-leveltext="" data-font="Symbol" data-listid="3" data-aria-posinset="4" data-aria-level="1"><span data-contrast="auto">Strong business sense</span><span data-ccp-props="{"134233117":true,"134233118":true,"201341983":0,"335559739":160,"335559740":240}"> </span></li>
<li data-leveltext="" data-font="Symbol" data-listid="3" data-aria-posinset="4" data-aria-level="1"><span data-contrast="auto">Excellent communication and comprehension skills: confident communicating with people of differing levels of seniority, analytical understanding and from a wide variety of backgrounds</span><span data-ccp-props="{"134233117":true,"134233118":true,"201341983":0,"335559739":160,"335559740":240}"> </span></li>
<li data-leveltext="" data-font="Symbol" data-listid="3" data-aria-posinset="4" data-aria-level="1"><span data-contrast="auto">Organized and structured: can manage multiple, competing priorities and deliver results under tight deadlines</span><span data-ccp-props="{"134233117":true,"134233118":true,"201341983":0,"335559739":160,"335559740":240}"> </span></li>
<li data-leveltext="" data-font="Symbol" data-listid="3" data-aria-posinset="4" data-aria-level="1"><span data-contrast="auto">Fluent in English both spoken and written – additional languages are a plus</span><span data-ccp-props="{"134233117":true,"134233118":true,"201341983":0,"335559739":160,"335559740":240}"> </span></li>
</ul>
<p><strong><span data-contrast="auto">Attitude</span></strong><span data-ccp-props="{"134233117":true,"134233118":true,"201341983":0,"335559739":160,"335559740":240}"> </span></p>
<ul>
<li data-leveltext="" data-font="Symbol" data-listid="4" data-aria-posinset="1" data-aria-level="1"><span data-contrast="auto">Curious, proactive, practical and solution-oriented with “Get it done!” attitude</span><span data-ccp-props="{"134233117":true,"134233118":true,"201341983":0,"335559739":160,"335559740":240}"> </span></li>
<li data-leveltext="" data-font="Symbol" data-listid="4" data-aria-posinset="2" data-aria-level="1"><span data-contrast="auto">Data savvy and love crunching numbers: love the idea of working in an international and multicultural company, analyzing billions of actions from millions of travelers choosing from thousands of hotels</span><span data-ccp-props="{"134233117":true,"134233118":true,"201341983":0,"335559739":160,"335559740":240}"> </span></li>
<li data-leveltext="" data-font="Symbol" data-listid="4" data-aria-posinset="3" data-aria-level="1"><span data-contrast="auto">Interested in telling an impactful story with analysis and smart data visualization, not just number crunch</span><span data-ccp-props="{"134233117":true,"134233118":true,"201341983":0,"335559739":160,"335559740":240}"> </span></li>
<li data-leveltext="" data-font="Symbol" data-listid="4" data-aria-posinset="4" data-aria-level="1"><span data-contrast="auto">Able and willing to share your opinion and propose ideas to improve operations based on data and have an impact on the customer experience</span><span data-ccp-props="{"134233117":true,"134233118":true,"201341983":0,"335559739":160,"335559740":240}"> </span></li>
<li data-leveltext="" data-font="Symbol" data-listid="4" data-aria-posinset="4" data-aria-level="1"><span data-contrast="auto">Able to work in a highly multi-cultural team</span><span data-ccp-props="{"134233117":true,"134233118":true,"201341983":0,"335559739":160,"335559740":240}"> </span></li>
<li data-leveltext="" data-font="Symbol" data-listid="4" data-aria-posinset="4" data-aria-level="1"><span data-contrast="auto">Attentive to detail and committed to data integrity</span><span data-ccp-props="{"134233117":true,"134233118":true,"201341983":0,"335559739":160,"335559740":240}"> </span></li>
<li data-leveltext="" data-font="Symbol" data-listid="4" data-aria-posinset="4" data-aria-level="1"><span data-contrast="auto">Aware of the importance of discretion, confidentiality, and ethical behavior</span><span data-ccp-props="{"134233117":true,"134233118":true,"201341983":0,"335559739":160,"335559740":240}"> </span></li>
</ul>
<p><strong><span data-contrast="auto">Good to have (but not required)</span></strong><span data-ccp-props="{"134233117":true,"134233118":true,"201341983":0,"335559739":160,"335559740":240}"> </span></p>
<ul>
<li data-leveltext="" data-font="Symbol" data-listid="5" data-aria-posinset="4" data-aria-level="1"><span data-contrast="auto">Experience in management consulting</span><span data-ccp-props="{"134233117":true,"134233118":true,"201341983":0,"335559739":160,"335559740":240}"> </span></li>
<li data-leveltext="" data-font="Symbol" data-listid="5" data-aria-posinset="4" data-aria-level="1"><span data-contrast="auto">Expert in one data analysis package, such as R or Python</span><span data-ccp-props="{"134233117":true,"134233118":true,"201341983":0,"335559739":160,"335559740":240}"> </span></li>
<li data-leveltext="" data-font="Symbol" data-listid="5" data-aria-posinset="4" data-aria-level="1"><span data-contrast="auto">Experience with dashboarding / visualization software like Tableau</span><span data-ccp-props="{"134233117":true,"134233118":true,"201341983":0,"335559739":160,"335559740":240}"> </span></li>
</ul>
<p><strong><span data-contrast="auto">What we offer</span></strong><span data-ccp-props="{"134233117":true,"134233118":true,"201341983":0,"335559739":160,"335559740":240}"> </span></p>
<ul>
<li data-leveltext="" data-font="Symbol" data-listid="6" data-aria-posinset="3" data-aria-level="1"><span data-contrast="auto">Be part of a dynamic and exciting data-driven multinational team in a successful and fast-growing tech company</span><span data-ccp-props="{"134233117":true,"134233118":true,"201341983":0,"335559739":160,"335559740":240}"> </span></li>
<li data-leveltext="" data-font="Symbol" data-listid="6" data-aria-posinset="4" data-aria-level="1"><span data-contrast="auto">A clearly defined career path will help you to continuously develop your skills.</span><span data-ccp-props="{"134233117":true,"134233118":true,"201341983":0,"335559739":160,"335559740":240}"> </span></li>
<li data-leveltext="" data-font="Symbol" data-listid="6" data-aria-posinset="4" data-aria-level="1"><span data-contrast="auto">The chance to propose ideas to improve operations based on data and have an impact on the customer experience</span><span data-ccp-props="{"134233117":true,"134233118":true,"201341983":0,"335559739":160,"335559740":240}"> </span></li>
<li data-leveltext="" data-font="Symbol" data-listid="6" data-aria-posinset="4" data-aria-level="1"><span data-contrast="auto">Benefit:</span><span data-ccp-props="{"134233117":true,"134233118":true,"201341983":0,"335559739":160,"335559740":240}"> </span></li>
<li data-leveltext="" data-font="Symbol" data-listid="6" data-aria-posinset="4" data-aria-level="1"><span data-contrast="auto">Relocation package for employees joining from abroad</span><span data-ccp-props="{"134233117":true,"134233118":true,"201341983":0,"335559739":160,"335559740":240}"> </span></li>
<li data-leveltext="" data-font="Symbol" data-listid="6" data-aria-posinset="4" data-aria-level="1"><span data-contrast="auto">International health insurance</span><span data-ccp-props="{"134233117":true,"134233118":true,"201341983":0,"335559739":160,"335559740":240}"> </span></li>
<li data-leveltext="" data-font="Symbol" data-listid="6" data-aria-posinset="4" data-aria-level="1"><span data-contrast="auto">Annual performance bonus</span><span data-ccp-props="{"134233117":true,"134233118":true,"201341983":0,"335559739":160,"335559740":240}"> </span></li>
<li data-leveltext="" data-font="Symbol" data-listid="6" data-aria-posinset="4" data-aria-level="1"><span data-contrast="auto">Parking fees reimburse</span><span data-ccp-props="{"134233117":true,"134233118":true,"201341983":0,"335559739":160,"335559740":240}"> </span></li>
<li data-leveltext="" data-font="Symbol" data-listid="6" data-aria-posinset="4" data-aria-level="1"><span data-contrast="auto">Discount for Agoda employee booking on Agoda.com</span><span data-ccp-props="{"134233117":true,"134233118":true,"201341983":0,"335559739":160,"335559740":240}"> </span></li>
</ul>
<p>#STRA#ANLS#MRKT#3#LI-TR2 #sanfrancisco #sanjose #losangeles #sandiego #oakland #denver #miami #orlando #atlanta #chicago #boston #detroit #newyork #portland #philadelphia #dallas #houston #austin #seattle #washdc #tirana #yerevan #sydney #melbourne #perth #vienna #graz #linz #baku #minsk #brussels #antwerp #ghent #charleroi #liege #saopaolo #sofia #toronto #vancouver #montreal #shanghai #beijing #shenzhen #zagreb #cyprus #prague #Brno #Ostrava #copenhagen #cairo #alexandria #giza #estonia #helsinki #paris #nice #marseille #rouen #lyon #toulouse #tbilisi #berlin #munich #hamburg #stuttgart #cologne #frankfurt #dusseldorf #dortmund #essen #Bremen #leipzig #dresden #hanover #nuremberg #athens #hongkong #budapest #bangalore #newdelhi #jakarta #bali #bandung #dublin #telaviv #milan #rome #naples #turin #palermo #venice #bologna #florence #tokyo #osaka #yokohama #nagoya #okinawa #fukuoka #sapporo #amman #irbid #riga #beirut #tripoli #vilnius #luxembourg #kualalumpur #malta #chisinau #amsterdam #oslo #jerusalem #manila #warsaw #krakow #sintra #lisbon #porto #braga #cascais #loures #amadora #almada #doha #alrayyan #bucharest #moscow #saintpetersburg #riyadh #jeddah #mecca #medina #belgrade #singapore #bratislava #capetown #johannesburg #seoul #barcelona #madrid #valencia #seville #bilbao #malaga #oviedo #alicante #laspalmas #zaragozbanga #stockholm #zurich #geneva #basel #taipei #tainan #taichung #kaohsiung #Phuket #bangkok #istanbul #ankara #izmir #dubai #abudhabi #sharjah #london #manchester #liverpool #edinburgh #kiev #hcmc #hanoi #sanaa #taiz #aden #gibraltar #marrakech #lodz #wroclaw #poznan #Gdansk #szczecin #bydgoszcz #lublin #katowice #rio #salvador #fortaleza #brasilia #belo #belem #manaus #curitiba #portoalegre #saoluis data representation data analysis SQL data analytics analytics python (programming language) data mining data science r (programming language) tableau analytical skills data visualization databases business analysis business intelligence (bi) microsoft sql server machine learning statistics microsoft power bi java finance shopee traveloka google facebook ctrip trip.com makemytrip grab amazon pandas (software) artificial intelligence (ai) information technology capital one accenture upwork deloitte mckinsey bain microsoft uber lyft gojek lazada alibaba shopify expedia skyscanner </p><div class="content-conclusion"><p> </p>
<h4> </h4>
<h4><span class="font-semibold" data-streamdown="strong">Please review our Hiring Process Guidelines before your interview — click <a href="https://careersatagoda.com/interview/"><span style="text-decoration: underline;">here</span> </a>to learn how interviewing at Agoda works.</span></h4>
<p> </p>
<p> </p>
<h3><strong>Discover more about working at Agoda</strong></h3>
<ul>
<li>Agoda Careers <a href="https://careersatagoda.com/">https://careersatagoda.com</a></li>
<li>Facebook <a href="https://www.facebook.com/agodacareers/">https://www.facebook.com/agodacareers/</a></li>
<li>LinkedIn <a href="https://www.linkedin.com/company/agoda">https://www.linkedin.com/company/agoda</a></li>
<li>YouTube <a href="https://www.youtube.com/agodalife">https://www.youtube.com/agodalife</a></li>
</ul>
<p> </p>
<p><strong>Equal Opportunity Employer </strong></p>
<p>At Agoda, we pride ourselves on being a company represented by people of all different backgrounds and orientations. We prioritize attracting diverse talent and cultivating an inclusive environment that encourages collaboration and innovation. Employment at Agoda is based solely on a person’s merit and qualifications. We are committed to providing equal employment opportunity regardless of sex, age, race, color, national origin, religion, marital status, pregnancy, sexual orientation, gender identity, disability, citizenship, veteran or military status, and other legally protected characteristics.</p>
<p>We will keep your application on file so that we can consider you for future vacancies and you can always ask to have your details removed from the file. For more details please read our <a href="https://careersatagoda.com/privacy-statement" target="_blank">privacy policy</a>.</p>
<p><strong>Disclaimer</strong></p>
<p>We do not accept any terms or conditions, nor do we recognize any agency’s representation of a candidate, from unsolicited third-party or agency submissions. If we receive unsolicited or speculative CVs, we reserve the right to contact and hire the candidate directly without any obligation to pay a recruitment fee.</p></div>
About Agoda
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