Tier 2 Help Desk Technician — Secret Clearance

A technology services provider in Adelphi, MD, is seeking a Help Desk Support Technician II to provide technical assistance and training to users. The role requires over 3 years of experience in an IT environment, strong troubleshooting and customer service skills, as well as knowledge of Windows 10 and Office 365. Candidates should have a high school diploma, with additional certifications preferred. This position offers a supportive and engaging work culture with opportunities for growth.