NOC Engineer

NOC Engineer (Tier 2)Location: Chandigarh, India; Jaipur, India; Mumbai, India; Noida, India; Pune, India; Udhampur, IndiaDepartment: EngineeringExperience: 4 yearsNOC Engineer (Tier 2)Locations & Number of OpeningsDelhiJaipurPuneChandigarhExperience: 4 yearsCertification: ITIL v3 (required)Job DescriptionWe are seeking a NOC Engineer (Tier 2) to join our growing operations team. You will handle escalated network/infrastructure issues, ensure high availability, and collaborate with Tier 1 for seamless service delivery.Key ResponsibilitiesMonitor and maintain network devices, servers, and services for performance and reliability.Troubleshoot and resolve escalated incidents (L2-level), collaborating with Tier 1 and Tier 3 as needed.Perform root cause analysis and recommend corrective actions.Follow ITIL processes for Incident, Problem, and Change Management.Provide guidance and mentoring to Tier 1 engineers on operational best practices.Preferred Skills & Tools ExperienceNetwork & Infrastructure Monitoring: vTeMIP+FAS, UCA+UOC, NNMi+NA, BPM+RUM+DIAGIT Operations & Automation: SMAX+AM, OBM+OPTIC+BVD, CIT+UCMDB, SA+OOVirtualization & Systems: VMWare, Windows/Linux server systemsData Center Infrastructure: DCIM systems (monitoring chiller plants, AHU, HVAC & PAC)Qualifications4+ years of experience in a Network Operations Center or similar environment.ITIL v3 certification (required).Strong understanding of network protocols, routers, switches, and monitoring tools.Hands-on experience with ticketing systems, incident escalation, and performance tuning.Excellent communication and analytical skills.Additional DetailsCollaborative work environment with opportunities for skill development.May involve 24/7 shift or on-call rotations.How to ApplySend your CV to shreyag@aeroqube.com with the subject line “NOC Engineer (Tier 2) – [Preferred Location].”#NOC #Tier2 #ITILv3 #vTeMIP #UCA #SMAX #OBM #NNMi #BPM #VMWare #DCIM #Hiring #DelhiJobs #JaipurJobs #PuneJobs #ChandigarhJobs #NOC #Tier2 #ITILv3 #vTeMIP #UCA #SMAX #OBM #NNMi #BPM #VMWare #DCIM #Hiring #DelhiJobs #JaipurJobs #PuneJobs #ChandigarhJobs