Role Overview
ADF Medical Services Inc. is hiring a mid-level Virtual Chat Support-ADF. This is a part-time role in Toronto. Full responsibilities, required qualifications, and the apply link are listed in the description below.
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Job Description
Virtual Chat Support ADF Medical Services Inc.
We're hiring a responsive and professional Virtual Chat Support agent to assist our patients and clients online. If you're a fast type with a helpful attitude and great written communication — we want to hear from you.
Role: Virtual Chat Support Agent
Department: Customer Support & Patient Services
Location: Fully Remote
T ype: Full-Time / Part-Time
What You'll Do
- Respond to patient and client inquiries in real time via live chat
- Provide helpful information on services, scheduling, and billing
- Handle multiple chat conversations simultaneously with professionalism
- Document all interactions accurately in our support system
- Escalate unresolved issues to the appropriate department
- Maintain patient privacy and confidentiality per HIPAA guidelines
What We're Looking For
- 1+ year of chat support or online customer service experience
- Excellent written communication and grammar skills
- Typing speed of 45+ WPM with accuracy
- Comfortable managing multiple chats at once
- Reliable internet and a quiet home workspace
- Medical or healthcare background is a plus but not required
What We Offer
- Competitive pay
- Health, dental & vision benefits (full-time employees)
- Paid time off & paid holidays
- Flexible shift options
- Career growth opportunities within ADF Medical Services
Frequently Asked Questions
How do I apply for the Virtual Chat Support-ADF position at ADF Medical Services Inc.?
Use the Apply button above to submit your application directly to ADF Medical Services Inc.. Most applications take less than 5 minutes if your resume and contact details are ready, and you'll be routed to the employer's official application system to finish.
Where is the Virtual Chat Support-ADF position at ADF Medical Services Inc. located?
This position is based in Toronto. ADF Medical Services Inc. has not indicated remote or hybrid options for this role, so candidates should plan for on-site work.
What does a Virtual Chat Support-ADF at ADF Medical Services Inc. earn?
ADF Medical Services Inc. has not disclosed a salary range in this posting. Many employers share specifics later in the interview process; you can also ask during a recruiter screen if compensation transparency is important to you.
When was the Virtual Chat Support-ADF role at ADF Medical Services Inc. posted?
This role was posted on April 18, 2026 (51 days ago). It's still listed as actively hiring; we re-confirm openings against the source system multiple times per day and remove closed roles.
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