Live Chat Support Agent-ADF

JOB OPENING — Live Chat Support Agent ADF Medical Services Inc.

We're hiring a Live Chat Support Agent to join our customer support team. If you're a strong communicator who enjoys helping people, we'd love to hear from you.

Role: Live Chat Support Agent

Department: Customer Support

Location: Remote / On-Site

Type: Full-Time / Part-Time

What You'll Do

• Respond to patient and client inquiries via live chat
• Provide information on our services, scheduling, and billing
• Escalate complex issues to the appropriate team
• Keep accurate records of all customer interactions
• Follow HIPAA guidelines and company privacy policies

What We're Looking For

• 1–2 years of customer service or live chat experience
• Excellent written communication skills
• Ability to type 45+ WPM
• Comfortable multitasking in a fast-paced environment
• Healthcare or medical background is a plus

What We Offer

• Competitive pay
• Health, dental & vision benefits (full-time)
• Paid time off & holidays
• Growth opportunities within the company