Evergreen: Senior UX Designer

Evergreen: Senior UX Designer

Evergreen Role

We are continuously sourcing for talent while we await anticipated job openings. Candidates who apply to this role understand we may not have an immediate opening and wish to be considered for future opportunities.

This is a remote position.

Ad Hoc is a technology company that empowers organizations to deliver scalable, impactful digital services. Using modern, agile methods, our team creates products that meet people’s needs and transform their experience of government.

Work on things that matter

Our collaborations have shaped some of the defining moments in public-sector service delivery. We’ve helped build products that connect Veterans to tailored services, help millions access affordable health care, and support important programs like Head Start. As we work with agencies to deliver critical services, we’re also changing how the government approaches technology.

Built for a remote life

Our culture, communications, and tools are built for remote work, enabling us to bring together top talent nationwide. At Ad Hoc, remote life empowers our teams to design work environments that fit their lives and that foster flexibility and collaboration to achieve positive outcomes for our customers.

Committed to high expectations and a welcoming culture

Ad Hoc values acceptance, accountability, and humility. We aren’t heroes. We learn from our mistakes and improve the process for the next time. We build small, inclusive teams to collaborate closely with our partners to solve the right problems and deliver software that works.

The Veterans Affairs business unit helps transform the VA into a modern digital services organization where Veteran outcomes are at the center of every effort. We partner with the VA to design and deliver seamless user experiences for Veterans, their families and caregivers, and VA employees. By applying better practices in service design, product management, and technology, we enable the VA to increase the use, quality, and reliability of services and decrease the time Veterans spend waiting for outcomes.

Primary Responsibilities

Senior UX Designer serves as an experienced subject matter expert, while serving as an individual contributor that provides strategic mentorship among the design discipline. A Senior UX Designer exhibits full autonomy, with the ability to utilize influential skills to shape future work streams within the current customer base, while maintaining a strategic vision to successfully pursue new business opportunities. With limited oversight from leadership, you will serve as the champion of the design discipline, overseeing the integration of industry design trends and adoption within programs, as well as the business unit. A Senior UX Designer serves as a representative of the business unit, effectively communicating design strategies to a diverse audience. Primary expectations of a Senior UX Designer include:

• Provides organizational oversight of best practices associated with design
• Exhibits a in-depth understanding of the design discipline and utilizes their expertise to support the business unit via new business or organic growth opportunities
• Advocates for innovation among the business unit, and collaborates with leadership throughout the organization
• Proactively creates and explores new areas of opportunity for the company
• Mentors, guides, and coaches other designers at the company, with a focus on technical excellence and leadership
• Effectively communicates on past performance and design strategies to support bid-writing, tech demos, and other potentially client-facing communications
• Maintains strong ties and familiarity of design principles (through either maintenance or participation in major communities and projects)
• May support hiring, onboarding and career development activities
• Experienced with human centered design processes and deliverables in compliance with standards and regulations
• Knowledgeable of accessibility tasks inclusive of 508 compliance and knowledge or experience with other emerging accessibility standards
• May represent the company publicly inclusive of writing blog posts, generating marketing materials, presenting at conferences, and taking part in panel discussions
• May work cross-functionally to support design activities within other business units
• Understanding of the business unit’s current labor mix, with the ability to identify primary skills and experiences; supports the key personnel identification process
• Extensive understanding of government and practice market conditions in order to drive organizational improvements and innovation

Basic Qualifications

• Bachelor’s degree and 6+ years of experience
• Relevant years of experience may be substituted for education
• Prior experience serving as a mentor to junior and senior level team members
• Expert in design principles and relevant technologies, understands roles with which they interact and how their