Application Analyst / Device Support Analyst & Java coding experience - Portland, OR, 97202 (Onsite Job)

Application Analyst / Device Support Analyst & Java coding experience

Portland, OR, 97202 (Onsite Job)

6 months contract

Job Description

The Application Analyst – Operations Support will support the pilot and rollout of a newly implemented enterprise application across multiple locations. This is a hands-on technical role supporting a large-scale system rollout. The team is lean, and the analyst will be expected to independently triage issues, investigate system logs, and resolve application and hardware-related problems in a new environment with limited documentation. This role is more advanced than a traditional support center position and requires strong troubleshooting capabilities across application systems, hardware devices, and operational workflows.

Required Qualifications

3–7+ years of experience supporting enterprise applications or similar technical environments

Strong hands-on troubleshooting and issue resolution experience in application or system support roles

Ability to independently triage and resolve incidents with minimal documentation

Experience analyzing logs and performing root cause analysis

Experience supporting on-premise environments

Familiarity with hardware devices such as terminals, scanners, or peripheral equipment

Working knowledge of Java-based applications

Comfortable operating in a fast-paced rollout or implementation environment

Ability to manage priorities in high-urgency situations

Strong collaboration and communication skills while also being able to work independently

Preferred Qualifications

Experience supporting enterprise or business-critical applications

Experience supporting multi-location system rollouts or deployments

Prior experience working closely with operations teams and field support teams

Experience supporting integrated software and hardware environments

Key Responsibilities

Support the pilot and phased rollout of a new enterprise application across multiple locations

Perform advanced triage of application incidents and operational issues

Analyze system and application logs to identify root cause of issues

Troubleshoot software and hardware integration issues

Partner with internal teams and operational staff to resolve escalations quickly

Provide stabilization support during rollout phases

Document findings, recurring issues, and resolution procedures

Participate in an on-call rotation (approximately 1 week every 4 weeks)