Walk-in Drive Date: 8-Mar-2026 || Sr. Technical Support Engineer

Company: ActioHX Solutions Pvt. Ltd.

Job Title: Sr. Technical Support Engineer – Technical Support Process

Experience: 2 – 4 Years

Location: Pune

Work Mode: Work from Office

Hiring Drive Date: 8th March 2026 (F2F)

Job Description

We are hiring Sr. Technical Support Engineers with strong hardware troubleshooting expertise for our Technical Support Process in Pune.

Skills Required:

• Strong Computer Hardware Knowledge (Mandatory)
• Hands-on experience in troubleshooting Desktops, Laptops & Servers
• Good understanding of hardware terminology
• Good communication skills (Read, Write & Understand English)
• Ability to multi-task efficiently

Roles & Responsibilities:

• Audit tech support activities related to hardware warranty parts dispatch
• Provide L2 Support for case log audits via Email & Chat
• Review and process web-based dispatch orders as per guidelines
• Validate troubleshooting notes and parts requested
• Ensure compliance with company policies and procedures
• Experience with ticketing tools
• Willingness to provide online support

Other Requirements:

• Flexible to work on Indian holidays
• Strong schedule adherence
• Flexible for rotational shifts (any day/time window)
• Interested in long-term career growth

Qualification:

• B.E / B.Tech / Graduation (Relevant Discipline)

Walk-in Hiring Drive on 8-Mar-2026 at Pune

Interested candidates can apply or share their updated CV at saachi.kumar@actiohx.com

Pay: ₹270,000.00 - ₹300,000.00 per year

Benefits

• Health insurance
• Provident Fund

Work Location: In person