Help desk / Desktop Support / office 365
Acclaim SystemsFull Timemid
Harrisburg, Pennsylvania, USPosted February 19, 2026
Job Description
- Thorough knowledge and use of ServiceNow or understanding of asset management system
- Expert knowledge and use of Windows OS and O365 Office products
- Excellent customer service awareness and communication skills
- Knowledge of hardware desktop, printer, scanner, video
- Knowledge of imaging workstations using SCCM
- Excellent troubleshooting, problem-solving, and organizational skills
- Ability to transport/lift boxes/equipment
- Ability to work independently and as a member of a team
- Knowledge of VPN setup, support, and install
- Creating/modifying resource accounts, creating/updating distribution lists, resetting passwords in Active Directory
- Knowledge of wireless workstation setup and support
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