Salesforce Administrator

Job Description

Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build their digital core, optimize their operations, accelerate revenue growth and enhance citizen services—creating tangible value at speed and scale. We are a talent- and innovation-led company with approximately 791,000 people serving clients in more than 120 countries. Technology is at the core of change today, and we are one of the world’s leaders in helping drive that change, with strong ecosystem relationships. We combine our strength in technology and leadership in cloud, data and AI with unmatched industry experience, functional expertise and global delivery capability. Our broad range of services, solutions and assets across Strategy & Consulting, Technology, Operations, Industry X and Song, together with our culture of shared success and commitment to creating 360° value, enable us to help our clients reinvent and build trusted, lasting relationships. We measure our success by the 360° value we create for our clients, each other, our shareholders, partners and communities. Visit us at .

About the Salesforce Business Group

Accenture's Salesforce Business Group is the part of Accenture Technology devoted to selling, delivering, and supporting Salesforce technology-based projects across Australia & New Zealand. Part of our global practice, our local and international ability is recognised unanimously as number 1 by Industry Analysts in their annual ratings on Salesforce consulting partners. We think we're unique among our peers with our ability to understand Salesforce, its ecosystem and the career goals of those working in the Ohana. We also bring our collective Accenture capability to our Salesforce work. We work with our industry, consulting, strategy, service design and digital consultants to transform our clients.

Beyond doing the most exciting and most significant projects with the best team, we are at the foundation an Ohana (meaning family). We believe we offer individuals a supportive home to grow your career no matter what your level of experience, speciality, gender, family situation, heritage, or life goals. And if you're working from the kitchen bench or have an upset child in the background, we want to let you know that we get it. You'll feel our team's difference from the moment you speak with us. We're proud of the culture that shines through.

What else the job offers

• A leadership team whose Managing Directors have a collective 50 years of experience in Salesforce delivery.
• Over 300 of your Salesforce specialist peers, including 10 Certified Technical Architects, will aid your career growth whilst working with some of Australia's biggest brands on complex and ground-breaking projects.
• Access to unlimited Salesforce certification vouchers across the entire Salesforce product catalogue
• Attend formal and informal training, such as our Khumbu sessions, Ohana Meetings, My trailhead courses or our Delivery Lead, Technical Architect and Solution Architect certifications.
• A merit-based structured career program - Take on responsibilities in one of our communities of practice and build a career that could last your entire professional life.
• Use in-house tools like our project management, estimators, security, code quality and DevOps tools.

Role description

Join us in a role where your expertise will shine

You will be collaborating with various teams to contribute to key decisions and provide innovative solutions to challenges.

Your proficiency in Salesforce Administration will be invaluable as you engage with multiple teams and help drive operational effectiveness. We are excited to see how your skills can make a difference in our organization

What you’ll do:

• Oversee the administration and configuration of Salesforce to ensure optimal performance.
• Collaborate with cross-functional teams to enhance service delivery and operational processes.
• Identify opportunities for improvement and implement solutions to enhance user experience.
• Engage with stakeholders to gather requirements and translate them into actionable plans.
• Monitor system performance and troubleshoot issues to maintain a reliable IT infrastructure.

Key Skills:

• Expert proficiency in Salesforce Administration and the Salesforce Platform.
• Must be Australian Citizen with NV1 Security Clearance
• A minimum of 2 years of experience in relevant related skills.