Role Overview
Accenture is hiring a mid-level IT Customer Service Representative. This is a full-time role in Nagpur. Full responsibilities, required qualifications, and the apply link are listed in the description below.
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Job Description
THE WORK: Explore opportunities to build knowledge and support the group while engaging in problem solving discussions. This role will involve developing expertise in Microsoft Windows Desktop Management, fostering growth and collaboration. We warmly invite you to join us in this exciting journey of learning and contribution.
Ensure production systems are available and operating according to defined service level agreements.
Drive incident and outage resolution and maintain clear communication throughout the process.
Facilitate the restoration of service to the production environment efficiently and effectively.
Establish and maintain disaster recovery procedures to safeguard critical operations.
Maintain data retention practices in alignment with organizational policies.
HERE'S WHAT YOU WILL NEED:
Intermediate proficiency in Microsoft Windows Desktop Management.
It is advantageous to have prior experience in relevant related skills.
Bachelor's Degree in relevant field of studies.
BONUS POINTS IF YOU HAVE:
Beginner proficiency in troubleshooting technical issues.
Intermediate proficiency in customer service skills.
Advanced proficiency in communication and interpersonal skills.
Intermediate proficiency in time management.
Beginner proficiency in documentation and reporting.
Frequently Asked Questions
How do I apply for the IT Customer Service Representative position at Accenture?
Use the Apply button above to submit your application directly to Accenture. Most applications take less than 5 minutes if your resume and contact details are ready, and you'll be routed to the employer's official application system to finish.
Where is the IT Customer Service Representative position at Accenture located?
This position is based in Nagpur. Accenture has not indicated remote or hybrid options for this role, so candidates should plan for on-site work.
What does a IT Customer Service Representative at Accenture earn?
Accenture has not disclosed a salary range in this posting. Many employers share specifics later in the interview process; you can also ask during a recruiter screen if compensation transparency is important to you.
When was the IT Customer Service Representative role at Accenture posted?
This role was posted on April 16, 2026 (53 days ago). It's still listed as actively hiring; we re-confirm openings against the source system multiple times per day and remove closed roles.
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