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International Customer Experience Executive (Voice & Chat)

Accentrix solution
Full Timemid
Karnataka, INPosted 20 days ago

Job Description

Job Summary

Job Type: Full-Time | Work From Office

Location: Bengaluru/Pune/Mysuru/Hydrebad

Experience: Fresher / Experienced

Education: Graduate / Undergraduate (process dependent)

Contact: HR Varshini | +91-XXXXXXXXXX

We are hiring Customer Support Executives for International Voice / Semi-Voice / Chat processes with leading global clients in travel, airlines, BFSI, e-commerce, and tech support domains.

The role involves handling international customer interactions, resolving queries, providing accurate information, and delivering high-quality customer service while maintaining compliance and communication standards.

Open Processes

  • International Voice – Customer Support
  • International Semi-Voice – Customer Support
  • International Chat / Live Chat Support

Salary & Benefits

  • ₹25,000 – ₹49,000 per month (process dependent)
  • Incentives up to ₹4,000/month (role specific)
  • Cab facility up to 20–24 km (selected processes)
  • 5 or 6 days working (process dependent)
  • Rotational weekly offs
  • International exposure & long-term career growth

Eligibility Criteria

  • Excellent English communication skills (mandatory)
  • Willingness to work in 24/7 rotational shifts (for international processes)
  • Freshers and experienced BPO candidates are eligible
  • Graduate / Undergraduate candidates can apply
  • Immediate joiners preferred

Key Skills

  • Customer Support
  • International Voice Process
  • Call Handling
  • Communication Skills
  • Issue Resolution
  • BPO / Contact Center Operations

Selection Process

  • HR Screening
  • Online Assessment (communication & aptitude based)
  • Operations

Job Types: Full-time, Permanent

Benefits

  • Commuter assistance

Job Type: Full-time

Pay: ₹15,000.00 - ₹31,000.00 per month

Benefits

  • Commuter assistance

Work Location: In person

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