Senior Field Service Technician

THE WORK

Do you like to do the exact same thing every day? Neither do we! Every day is different. As a Service Technician, your primary responsibilities include, but are not limited to, the installation, repair, and maintenance of pool equipment. You will interface with residential and commercial customers in providing service and general guidelines. You will report to and work closely with the Service Manager to ensure excellent customer service and quality workmanship. Tasks include:

• Having a positive attitude and willingness to equip and encourage co-workers
• Installation, troubleshooting and repair of commercial pool/spa equipment
• Installation and repair of all PVC plumbing
• Installation, troubleshooting and programming of automated chemical control systems and feeders
• Pool and spa winterization
• Water testing and chemical balancing
• High regard for health and safety policies and practices
• Other duties as required

THE SKILLS

• Basic knowledge of electrical equipment
• Working knowledge of general plumbing hydraulics; repair or replacement of pumps, filters, timers, pool cleaners, UV’s, blowers, lights, automated pool systems, chlorinators, backwash valves, PVC plumbing; repair suction problems as well as priming problems and high/low pressure problems
• Ability to read and understand blueprints, schematics, and construction documents
• Excellent communication skills
• Strong organizational skills
• Extreme attention to detail
• Exceptional customer service
• Ability to multitask and prioritize workload
• Established credibility and integrity
• Strong sense of urgency

THE QUALIFICATIONS

• Minimum 3-5 years of aquatic industry experience
• Minimum 2 years of customer service experience
• Certified Pool Operator (CPO) an asset but not mandatory
• Applicant must have a valid driver's license with a clean driver’s abstract

THE WORKING CONDITIONS

• Indoor and outdoor work year round
• Fast paced work environment
• Mechanical rooms
• Ability to lift 50-75 pounds

THE COMPANY

Acapulco Pools is an established, privately owned company specializing in swimming pool design, construction and service throughout North America. For over 40 years, we have been traveling across North America, leaving our mark along with some pretty amazing aquatic facilities for communities and families to enjoy for years to come.

We love our pools and our clients, but most of all – we love our employees! The Acapulco family consists of over 100 knowledgeable, passionate and fun individuals who all play an important part in bringing our projects to life. We work hard because we truly believe in what we sell, and the quality of our builds.

In addition to saving the world one pool at a time, we are strong believers in finding a balance and having a life outside of work. Our team is made up of road bike enthusiasts, wine connoisseur’s, professional Netflixers, frequent flyers, boat fanatics, dog walkers, devoted sports fans, swimmers (of course!) and so much more. Our philosophy is work hard, play hard. We are proud of the work that we do and we like to celebrate that and just about everything else!

Are you ready to be part of the Acapulco Family? Take the plunge and apply today.

Job Type: Full-time

Benefits

• Company car
• Company events
• Dental care
• Disability insurance
• Employee assistance program
• Extended health care
• Life insurance
• Paid time off
• RRSP match
• Store discount
• Vision care
• Wellness program
• Work Location: In person

If working with a team of like-minded, hardworking individuals isn’t enough maybe these exciting perks will convince you:

• COMPETITIVE COMPENSATION PACKAGES
• SUBSIDIZED BENEFITS AND EVENTS
• HEALTH & WELLNESS PROGRAM
• REWARDS & RECOGNITION PROGRAM
• TRAVEL OPPORTUNITIES
• PROFESSIONAL DEVELOPMENT & TRAINING OPPORTUNITIES
• THE BEST PARTIES…EVER!