Oracle Fusion HCM Functional Lead – Helpdesk / Case Management
Aaryavin ServicesRole Overview
Aaryavin Services is hiring a Oracle Fusion HCM Functional Lead – Helpdesk / Case Management. This is a contract remote role, with the team based in Remote. posted last week. Full responsibilities, required qualifications, and the apply link are listed in the description below.
Resume Keywords to Include
Make sure these keywords appear in your resume to improve ATS scoring
Sign up free to auto-tailor your resume with all these keywords and get a higher ATS score
Job Description
Job Title: Oracle Fusion HCM Functional Lead – Helpdesk / Case Management
Location: India
Shift Timing: 12 PM – 9 PM
Experience Required: 6+ Years
Employment Type: Contract
Job Summary
We are seeking an experienced Oracle Fusion HCM Functional Lead with expertise in Helpdesk, Case Management, Knowledge Base Management, and Digital HR solutions. The ideal candidate should possess strong functional knowledge of Oracle HCM Cloud, experience leading implementations, and the ability to drive process improvements across HR shared services operations.
Key Responsibilities
- Act as the Functional Subject Matter Expert (SME) for Oracle HCM Cloud Helpdesk and Case Management modules.
- Gather business requirements and translate them into effective Oracle Fusion HCM solutions.
- Collaborate with business stakeholders, HR teams, and technical teams to deliver digital HR initiatives.
- Drive continuous process optimization and improve end-user experience.
- Manage Oracle quarterly release assessments, regression testing, and system enhancements.
- Support HR compliance, audits, data integrity, and workflow automation initiatives.
- Create and maintain knowledge articles, user guides, training materials, and process documentation.
- Work closely with cross-functional teams to ensure seamless HR service delivery and support.
Required Skills
- Strong hands-on experience with Oracle Fusion HCM Helpdesk.
- Experience working as a Functional Lead in Oracle Fusion HCM projects.
- At least one end-to-end Oracle Fusion HCM implementation experience.
- Strong understanding of HR Shared Services, Case Management, and Knowledge Base Management.
- Experience in requirement gathering, solution design, testing, and user support.
- Excellent analytical, communication, and stakeholder management skills.
Preferred Qualifications
- Oracle Cloud HCM Certification.
- Experience with Digital Assistant and HR service delivery solutions.
- Proficiency in MS Excel, PowerPoint, Word, Visio, and MS Project.
- Ability to work independently and lead project deliverables.
Interested Candidates
Please share your updated resume at:
vaishnavi@aaryavinservices.com
Pay: From ₹100,000.00 per month
Benefits
- Work from home
Work Location: Remote
Frequently Asked Questions
How do I apply for the Oracle Fusion HCM Functional Lead – Helpdesk / Case Management position at Aaryavin Services?
Use the Apply button above to submit your application directly to Aaryavin Services. Most applications take less than 5 minutes if your resume and contact details are ready, and you'll be routed to the employer's official application system to finish.
Is the Oracle Fusion HCM Functional Lead – Helpdesk / Case Management role at Aaryavin Services remote?
Yes. This is a remote role. The team is based in Remote, but the position itself does not require relocating to that office.
What does a Oracle Fusion HCM Functional Lead – Helpdesk / Case Management at Aaryavin Services earn?
Aaryavin Services has not disclosed a salary range in this posting. Many employers share specifics later in the interview process; you can also ask during a recruiter screen if compensation transparency is important to you.
When was the Oracle Fusion HCM Functional Lead – Helpdesk / Case Management role at Aaryavin Services posted?
This role was posted on June 4, 2026 (10 days ago). It's still listed as actively hiring; we re-confirm openings against the source system multiple times per day and remove closed roles.
AI-powered job search
Get every job scored to your resume
Upload your resume and get jobs ranked, your resume tailored, and employee contacts found automatically.
Get Started FreeNo credit card to start